Canon MG5650 printer not printing anymore.

CATTHAY -  
 CATTHAY -
Hello,

Suddenly my Canon MG 5650 printer stopped printing and tells me:
"Support code 1403. Incorrect print head type. Insert the correct print head."

What should I do?
Thank you in advance for your advice.
CATTHAY

Configuration: Linux / Firefox 69.0

4 answers

  1. bazfile Posted messages 58534 Registration date   Status Moderator Last intervention   20 288
     
    Hello,
    You need to remove the ink cartridges and then the print head in order to clean the nozzles and check if the contacts between the print head and the printer are clean, see this page.
    Good luck.

    bazfile
    Moderator/Contributor security.
    click here
    1
    1. catthay Posted messages 12 Registration date   Status Member Last intervention   1
       
      Thank you very much. I'm going to try that.
      0