View original (French)

Unable to connect to KIZOA

Solved
Edmond -  
Xileh Posted messages 19446 Registration date   Status Moderator Last intervention   -
Hello, when I open KIZOA, a screen asks for permission to allow the Flash reader software; the screen provides a procedure for this. However, the procedure described does not match my screen at all (I am using Windows 10). Why this request when it was working simply until now?

Configuration: Windows / Edge 18.18362

4 answers

  1.
    jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention   5 508
     
    Hello .....

    To solve the "problem", you need to ...
    1► Download and install Flash Player >> Here
    2► Close Firefox and install Flash Player
    3► Relaunch Firefox and then Kizoa
    4► You will get a message asking for permission to launch Kizoa
    5► You confirm by clicking on the icon at the top left, just next to the small green padlock, and that's it .... Kizoa will be okay (Example)
    See screenshot image below

    A+ for your upcoming comments.... But if none >> Resolved

    Sincerely
    Aging well means preferring the time that passes over the time that remains!
    3
    1. Edmond
       
      Thank you for your response. I already had Flash Player and I went directly to point 5 of your message. All good!
      0
  2. jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention   5 508
     
    Hello ...

    Thank you for the feedback and glad to hear everything is okay for you..
    I consider the matter resolved!
    Have a great evening

    --
    Sincerely
    Aging well means preferring the time that passes over the time that remains!
    0
  3. Alex
     
    Hello and THANK YOU!! I had the same issue and by going straight to point 5 of your explanation = problem solved!!!
    0