No sound from Thomson TT600BT turntable

Cox1004 -  
 Cox1004 -
Hello everyone,

I just gave my dad a turntable and I got a JBL speaker for the sound.
Problem: despite connecting it, no sound is coming out...
Neither with the Bluetooth speaker nor with his hi-fi system speakers!
We even plugged it into the TV and the same... I don’t know what to do other than return this turntable...
Could you help me?

Thanks in advance!!

7 answers

  1. Cox1004
     
    Hello!

    Yes, the cell holder is well installed and no wire is sticking out.
    The 33 RPM is being read since we can slightly hear the sound in the speaker... but just very slightly.
    It's a real puzzle!!
    3
    1. fmq Posted messages 4899 Registration date   Status Contributor Last intervention   721
       
      Hi

      try to disassemble it with the device turned off

      check that there are no bent or stuck pins

      ciao ciao
      0
  2. fmq Posted messages 4899 Registration date   Status Contributor Last intervention   721
     
    Hello

    Is the cell holder pushed all the way in and screwed in?

    Are there no loose wires around the head?

    Bye bye

    --
    It's a good day to live today!
    0
  3. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    Have you checked that at the back "LINE" is selected and not "PHONO"?
    Although the manual says the opposite, which is not logical at all
    I call a spade a spade *
         *in French in the text
    0
    1. Cox1004
       
      Yes Andy, while looking online I did put it on Line... actually, I tried both... and the sound isn't really coming through... if you strain to listen, you can hear something faintly in the distance...
      0
  4. extempor Posted messages 2152 Registration date   Status Member Last intervention   884
     
    Hi,

    and the BT button on the back, what position is it in?


    Source:
    https://www.highplay.fr/test-thomson-tt600bt-platine-vinyle-qui-rememore-des-souvernirs-a-moins-de-200-e/
    0
    1. Cox1004
       
      On ! Equipment ready... ????
      0
    2. Cox1004
       
      Equipment is okay!!!
      0
  5. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    There is probably an issue either with the cell or with the preamp
    If your father's amp is old, it might have a phono input, have you tried it?
    Otherwise, back to the seller, it's the famous "bathtub curve"

    --
    I call a spade a spade *
         *in French in the text
    0
    1. Cox1004
       
      We tried it on my mom's hi-fi system...
      We tried it on the TV...
      And on the Bluetooth speaker.

      My dad doesn't have an amplifier. But I saw there was a preamp on the turntable.

      I'm sorry, I might not have understood your question about the amplifier.
      I didn't know about the bathtub curve!!
      0
  6. Cox1004
     
    We just tried again... we can hear the sound from the bluetooth speaker but very, very faint...
    So it’s playing well because we can distinguish the music and the lyrics but the sound is minimal... I don't know what to do anymore.
    0
    1. extempor Posted messages 2152 Registration date   Status Member Last intervention   884
       
      Wouldn't the round Power/Off button also control the Volume?

      Try gently turning it.
      0
    2. Cox1004
       
      Listen, we tried but it’s not working... however, that's right, we’re wondering where the volume is on this turntable now...
      0
      1. extempor Posted messages 2152 Registration date   Status Member Last intervention   884 > Cox1004
         
        Have you tried the USB connection from the Platine to the PC using the software Audacity as specified in the manual?
        0
    3. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
       
      No, there is no volume control on this turntable; however, there is on the record players.
      0
    4. Cox1004
       
      Exemptor didn't try it, but I'm going to test it at home on my PC tonight.
      Andy, okay thanks for the volume.

      When I saw that it was BigBen the AV service to contact, I was surprised!!!
      I think I'm going to bring it back given how it's going... I'll keep you updated!
      0
  7. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    "My father doesn't have an amplifier."
    Yet you said at the beginning:
    "nor with the speakers of his hi-fi system!"
    It is obvious that an amplifier is needed.
    As for the bathtub curve, here it is:
    --
    I call a spade a spade *
         *in French in the text
    0
    1. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
       
      "I may not have understood your question regarding the amplifier."
      In the past, amplifiers had a "Phono" input which included a RIAA correction preamplifier, allowing turntables to be directly connected.
      With the arrival of the CD, these phono inputs disappeared.
      If you connect a turntable to a line input, the sound is very weak and very treble-heavy.
      So nowadays, if you want to connect an old turntable, you need to buy a separate preamplifier.
      This phono input is making a comeback in some products, often high-end.
      0
    2. tanteelise Posted messages 28185 Registration date   Status Contributor Last intervention   4 821
       
      Hello,

      I’m just passing by!
      Question for Andy, I see that this turntable includes this:
      wireless or wired listening with an RCA output

      Doesn’t that help?
      Best regards
      0
    3. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
       
      If it helps, Bluetooth (wireless) or RCA, either line (with pre-amplification/correction) or Phono (without), and in this case, the amplifier must have a phono input.
      0
    4. tanteelise Posted messages 28185 Registration date   Status Contributor Last intervention   4 821
       
      OK thanks, I learned something!
      0
    5. Cox1004
       
      Thank you Andy for all these explanations.
      It's a chain that is 5 or 6 years old.
      No phono input on it.

      We just tried again on the Bluetooth speaker and we can hear the sound faintly... I don't understand anything.
      0