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Problem with XPress 2016: unable to export a file as PDF

Gafguy -  
 Gafguy -
Hello,

Everything is in the title.

I transformed 6 XP files into pdf files without any problems and one last small one, in position 3, does not respond when I ask XP to export the layout to pdf. What should I do?

Here's what I have: Impossible to create the file "/Users/guypoursin/Desktop/03.pdf".

Configuration: Macintosh / Firefox 67.0

5 answers

  1.
    contrariness Posted messages 17905 Registration date   Status Member Last intervention   6 243
     
    It seems to me that Xpress creates a log file showing the error during PDF generation... Check if you have it and what error it contains.

    The other method is to dissect the document:
    If it has several pages, make your PDF for 50 of the document, if it works move to 75% and if it doesn’t, reduce to 25%. This is to find the page that causes a problem.

    Once the problematic page is found, remove elements on it until the PDF works...

    Possible causes: non-embedded fonts, an altered image,
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  2. Gafguy
     
    Okay, thanks, I'll take a look, but I don't understand why this little file and not the others!
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    1. contrariness Posted messages 17905 Registration date   Status Member Last intervention   6 243
       
      I’ve already seen a PDF file imported into Xpress block an export while it printed correctly on its own...
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  3. Gafguy
     
    I do indeed have log files, but for the correct ones.
    I’ll keep digging.
    Thanks anyway
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    1. contrariness Posted messages 17905 Registration date   Status Member Last intervention   6 243
       
      the log file should show the pages that pass and stop at the one that blocks
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  4. Gafguy
     
    I’ll resume tomorrow morning, because two full days on this problem wear you out a bit!
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  6. Gafguy
     
    Thank you for your help and your advice.
    I managed it after some "computer acrobatics" (the final file wouldn’t save), but the result is all that matters!
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