Carminat GPS stuck

Solved
woinic -  
MPMP10 Posted messages 47005 Registration date   Status Membre Last intervention   -
Hello,
After an update, my TomTom Carminat GPS in my Scenic was not working very well. I wanted to perform a reset. I pressed the appropriate button and now nothing works anymore. I have this signal on the screen
--:-- (two dashes, two dots, two dashes). Normally, I would lose all my information and the GPS would restart in English.
Do you have an answer and a solution to this problem?
Thank you

Configuration: Windows / Edge 18.17763

2 réponses

MPMP10 Posted messages 47005 Registration date   Status Membre Last intervention   18 851
 
Good evening,
http://www.gps-carminat.com/v3/2019/03/27/le-bug-gps-du-6-avril-chez-renault/
See here as well:
http://www.gps-carminat.com/v3/2019/02/03/r-link-1-et-carminat-tomtom-non-live-mise-a-jour-importante/

Check with the dealer if the problem persists.

The enemy is stupid: he thinks we are the enemy when it is actually him!
Pierre Desproges
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woinic
 
Hello,
The issue has been resolved for me. The dealer says it is a satellite problem that does not work correctly in certain areas. The GPS will be restarted by a Renault agent free of charge (thanks to the warranty extension I had subscribed to).
Thank you very much for your help.
0
MPMP10 Posted messages 47005 Registration date   Status Membre Last intervention   18 851
 
OK,
You're welcome.
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