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Printer note end paper

clairemarie44 Posted messages 7 Status Member -  
clairemarie44 Posted messages 7 Status Member -
Hello, my printer says "out of paper" even though there's still paper in it and it won't print manually either.
There’s no jam; I checked.
I've turned it off and on several times, and nothing works.

Can you help me?

Thank you.

2 answers

  1.
    clairemarie44 Posted messages 7 Status Member 1
     
    epson aculaser C3800
    1
  2. ChariduP Posted messages 5706 Registration date   Status Contributor Last intervention   2 736
     
    Hello clairemarie44,

    What is the model of your printer?
    0
    1. clairemarie44 Posted messages 7 Status Member 1
       
      epson aculaser c3800
      0
    2. clairemarie44 Posted messages 7 Status Member 1
       
      total printed pages: 12032
      0
      1. ChariduP Posted messages 5706 Registration date   Status Contributor Last intervention   2 736 > clairemarie44 Posted messages 7 Status Member
         
        What is the exact error message that appears on the screen when you try to print?
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    3. clairemarie44 Posted messages 7 Status Member 1
       
      fin paper
      0