The printer scans but does not print.

Mariepierredemaison -  
Redbart Posted messages 21500 Registration date   Status Membre Last intervention   -
Hello,
I have a PC with Windows 10 and I wanted to install my Deskjet 2549 printer.
Hotmail installs it but the print job goes and doesn't print and leaves the queue.
I don't know what to do anymore.
Thank you for your response.
Marie Pierre

Configuration: Android / Chrome 72.0.3626.105

1 réponse

Redbart Posted messages 21500 Registration date   Status Membre Last intervention   3 379
 
Hello
you need to go to "devices and printers" and set the new printer as "default"

https://www.youtube.com/watch?v=5Ly4q2pqcII
1