I want to remove the SAVEFROM.NET HELPER software.
ALAGBEWA
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Malekal_morte- Posted messages 178136 Registration date Status Moderator, Security Contributor Last intervention -
Malekal_morte- Posted messages 178136 Registration date Status Moderator, Security Contributor Last intervention -
Hello,
Hello, I made a mistake, I downloaded SaveFrom.net helper, I didn't actually know what it was, what software it was, I trusted it, I wanted to download videos from YouTube, now when I turn on my PC I have a multitude of malicious images and I can't connect to Skype, these problems arose after installing this software, now that I want to remove it I can't find it anywhere. Please help me, I want to remove it permanently, thank you.
Configuration: Windows / Chrome 72.0.3626.119
Hello, I made a mistake, I downloaded SaveFrom.net helper, I didn't actually know what it was, what software it was, I trusted it, I wanted to download videos from YouTube, now when I turn on my PC I have a multitude of malicious images and I can't connect to Skype, these problems arose after installing this software, now that I want to remove it I can't find it anywhere. Please help me, I want to remove it permanently, thank you.
Configuration: Windows / Chrome 72.0.3626.119
2 answers
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Hello/Good evening,
Here is the procedure to follow.
In the blue links, you will find explanatory tutorials with all the details to follow the steps.
1)
Fix the affected web browsers with issues:- Repair Mozilla Firefox (first paragraph)
- Repair Google Chrome (only the first paragraph).
(do not use zoek and make a manual reset)
2) To check your computer for any infections and get a general status of the system:
Follow the FRST tutorial by clicking on this blue link. ( take the time to read carefully - everything is well explained ).
Download and run the FRST scan,
Wait for the scan to finish, a message will indicate that the analysis is complete.
Three FRST reports will be generated:- FRST.txt
- Shortcut.
- Additional.txt
Send these 3 reports to the site https://pjjoint.malekal.com/ and in return provide the 3 pjjoint links that lead to the reports here in a new response so that we can review them.
(The blue links lead to step-by-step explanatory tutorials, click on them for more precise instructions to follow).
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Please press any key to continue the disinfection... -
Hi,
Could I have some information about your PC and your operating system, please?
