Issue with Fnac gift vouchers

Heyeyoyo Posted messages 3 Registration date   Status Membre Last intervention   -  
 ft -
Hello,
I have had 100 euros on my Fnac gift account for a while now, which I would like to use for my order today.



However, at no point during the ordering process do I see how to use it.

I searched on the Fnac help page (http://selfservice.fnac.com/selfservice_FR/template.do?id=8023) and it explains that at the time of payment, I should see a banner saying "I have a discount," but I do not see that, only "enter a promo code."



No forum has helped me, so I'm asking if there is a miracle solution, or a detail that I may have missed.
Thank you in advance,
Axel.

2 réponses

ft
 
Hello,
It seems that the "gift card/check payment" option is only available when the product comes from the FNAC store (and not when purchasing something from the FNAC marketplace).
3