Issue with Fnac gift vouchers
Heyeyoyo
Posted messages
3
Registration date
Status
Membre
Last intervention
-
ft -
ft -
Hello,
I have had 100 euros on my Fnac gift account for a while now, which I would like to use for my order today.

However, at no point during the ordering process do I see how to use it.
I searched on the Fnac help page (http://selfservice.fnac.com/selfservice_FR/template.do?id=8023) and it explains that at the time of payment, I should see a banner saying "I have a discount," but I do not see that, only "enter a promo code."

No forum has helped me, so I'm asking if there is a miracle solution, or a detail that I may have missed.
Thank you in advance,
Axel.
I have had 100 euros on my Fnac gift account for a while now, which I would like to use for my order today.

However, at no point during the ordering process do I see how to use it.
I searched on the Fnac help page (http://selfservice.fnac.com/selfservice_FR/template.do?id=8023) and it explains that at the time of payment, I should see a banner saying "I have a discount," but I do not see that, only "enter a promo code."

No forum has helped me, so I'm asking if there is a miracle solution, or a detail that I may have missed.
Thank you in advance,
Axel.