Ccleaner starts at boot. - Page 2

Hello again!
I've checked everything again!
I uninstalled CCleaner with Revo

I have the latest version of CCleaner (5.51)

I followed the tutorial completely and rechecked the various steps...
...and CCleaner keeps coming back!

Incredible that CCleaner is causing trouble!

--
pistouri

Check the startup entries of CCleaner with Autoruns
Make sure to read the tutorial from Malekal

Since you have Revo, launch the Tools then Startup Manager
If you see any checked boxes with CCleaner, simply uncheck them
Restart your PC to verify.
See you later

Check this option again in CCleaner
Options → Settings
Make sure this box is unchecked → Clean the computer automatically at startup


You will check the CCleaner shortcut.
Right-click on the CCleaner shortcut on your Desktop.
Go to the tab → Compatibility
Uncheck all boxes
→ None are checked in my case.


Restart the PC after making these changes.
--
pistouri

Revisit msconfig

What antivirus do you have?
Some antivirus programs can manage software entries or similar options, Avast has this feature but you said you didn't have it installed.

A+

--
pistouri

I have had AVIRA PRO as my antivirus for a long time, but the issue encountered with Ccleaner is recent.

Check the procedures for messages 43, 44, 45.

Run Malwarebytes and let us know after restarting the PC if CCleaner launches on startup.

You need to configure Malwarebytes.
Open it:
Settings → Account Information → then Disable the premium trial → then Yes.
A window opens → Select → I don't need real-time protection, then OK.
Settings → Protection? then by configuring Scan Options.
Check or enable:
- Scan for rootkits
- Scan archives
- Use signature-independent anomaly detection for enhanced protection.

Protection against potential threats
Potentially unwanted programs (PUP)
- Always detect PUPs (recommended)
Potentially unwanted modifications (PUP)
- Always detect PUPs (recommended)

Startup options
disable → Start Malwarebytes at Windows startup

Go to the Scan tab, then at the bottom of the window → Start Scan.
If there are any detected malware, check all (the small boxes) and click on "Quarantine selected."
If asked to restart, you agree.

See you later.

If you could post the FRST reports for us

Insert an image into a discussion here if you have an image to show us.

See you later.

If CCleaner does not open or no longer opens at startup, you will now need to click on yes
Confirm with yes the dialog box → Do you want to allow the following program (ccleaner) to make changes to this computer?

It's simply because in the shortcut the box is unchecked → Run this program as an administrator
Basically, it's the UAC (the security if you prefer)
Before checking it again, let us know the status of CCleaner when opening the PC

To check it again:
Right-click on the CCleaner shortcut
Tab → Compatibility
Check → Run this program as an administrator


See you later.

Waiting for the result Malwarebytes
Make sure to restart, Malwarebytes will indicate if it found one or more infections that will be placed in quarantine. It's up to you to remove the quarantine; if you have any doubts, post the report, it will surely find a little bug here and there.
Don't uninstall it yet.

See you later.
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pistouri

Hello, thank you for your patience with me!

Malwarebytes: clean

I checked "run this program as an administrator" in the ccleaner dialog box but THE DIALOG BOX KEEPS COMING BACK

Hello,

Check carefully if you see a CCleaner entry with Autoruns
you will need to unzip the archive using something like 7-Zip
How to unzip here

Once launched go to the tab → Logon
This is what runs at startup
If you see CCleaner highlighted (pink color) uncheck the box.

Also check the tab → Everything
same, check if you see the CCleaner entry or process highlighted in pink.

→

 I checked "run this program as administrator " in the ccleaner dialog box but THE DIALOG BOX KEEPS COMING BACK

Uncheck it and restart the PC, let us know if CCleaner starts at boot or if the dialog box just appears or nothing at all, that’s the purpose of the operation.

Talk later.

Post us 2 photos of CCleaner to compare with our versions

Open CCleaner
1- Options → About


2- Options → Update


How to take a screenshot here or here

Insert an image into a discussion here

See you later.

--
pistouri

You must find the spark to your problem

For the moment still in the clouds


I will prepare a little tutorial for you to check in another path.

See you later.
--
pistouri

Check if you see CCleaner in the depths of Windows
To do this, display hidden files and folders like this

Windows 7 
 Select the Start button, then select Control Panel > Appearance and Personalization.
 Select Folder Options, then the View tab.
 Under Advanced settings, select Show hidden files, folders, and drives, then OK.

Then go to this path:
Computer then Drive C:\Users\*****\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

Look in → Startup

Remember to hide the hidden files and folders again once the check is done.

Or with the keyboard keys Windows + X
In the Run command, paste and then OK

shell:startup

Do you see CCleaner?

Another method is to check the CCleaner startup entry in the registry.
Be careful with the Windows registry if you need to modify it
1- Create a restore point
2- Back up the registry as this

Then go to the key:
HKEY_LOCAL_MACHINE / SOFTWARE / Microsoft / Windows / CurrentVersion / Run

Let us know if you see CCleaner.
Its name is also → Piriform

Don't delete anything, just give us a simple comment.
Seen or not seen.

See you later.

--
pistouri

Let there be light! Alas,
I think I’m going to give up!
I don’t have the necessary knowledge to follow you! I should have taken lessons, but you were a fantastic personal coach and I thank you infinitely.
Noëlle

Hello,

don't you have someone around you who could help you?

--
One can find happiness by accepting things that cannot be changed.
No responses will be available from 5-6 PM, thank you for your understanding :)

Not quite done with you scottie52

We will simplify the method with Autoruns, which will detect all potential entries from CCleaner
If you have uninstalled it, download it again here

Once in your Downloads folder, drag or move it to the Desktop (minimize the window)
Or you can launch it directly with a double-click (no need to unzip the archive)
Click OK to extract the files
Confirm the dialog boxes if prompted (do you want to run... this program)

You will see a whole series of lines
The one that interests us ends with the word → Application
It is the second line → Autorun.exe (size 729840) Application
Click on it or double-click, it will extract the files and the software will launch


You should now see a box at the top of the software → Filter
Type or paste → ccleaner

Then press the Enter key on your keyboard
Check if CCleaner is present.



Uncheck the box, then in the small dialog box click on → Run as Administrator


Type ccleaner again in the Filter box
Press the Enter key on your keyboard again.
Other CCleaner entries may appear
Uncheck the boxes and close Autoruns.


Restart the PC
It works without problems with a 64-bit Windows, so there's no question with a 32-bit Windows version.

Ps: I thank the Contributor fabul for this idea in PM that could clarify or even truly resolve your CCleaner startup issue.
The Filter box escaped me.

If I missed a step, feel free to leave a comment for Autoruns.

You see scottie52, your CCleaner problem is not insensible to us.
Others may suggest another idea.
It's not won yet, but nothing is lost.
If you don’t want to proceed now, try it later or tomorrow morning.

See you later for a comment

Hello, press CTRL+SHIFT+ESC
In Startup, you can see which applications start or not, and you can modify them

Cdr

Hello scottie52,

We are happy for you.
AUTORUN did a great job.
→ I took a photo with my phone
It's one way to follow a tutorial :-)
Thanks to Fabul for the box → Filter

It wasn't necessarily Ccleaner that was launching at startup, but Avira system speed up ccleaner.
If you want to know, I discussed with kaneagle in private message about similar software like PC Cleaner present on your PC.

I think Malwarebytes should have detected it, even if it was a false positive; sadly, you didn't provide the report, which is a pity (maybe too complicated given your age).
In the FRST report, we would have seen it as well. (same, no report)

If you still have Revo, uninstall Avira system speed up ccleaner;
it doesn't clean anything, optimizes nothing, and does more harm than good to your PC.
Review on "Avira System Speed up" here
So, remove it and run CCleaner to delete traces; you probably forgot to uncheck some boxes or do a custom installation of the Avira antivirus like CCleaner's installation.
Keep this in mind the next time you install software.

Leave us a comment if you successfully uninstalled it (Make sure to do the advanced scan followed by a restart of your PC)

You can also mark the discussion as resolved for "CCleaner for ever" like this

Have a nice day.