know the video format supported by a messaging service

Question

Hello and good Sunday to everyone.  I bought a Samsung 128 MB SD card on AliExpress. Upon arrival, the card doesn’t work, neither on the Samsung phone it’s intended for, nor on a Windows phone that is supposed to support this type of card with this capacity, nor on a Windows 7 computer with the adapter, nor on a Windows 10 computer with the adapter, nor on a Linux computer.  The seller requested that I send them a video to prove that it doesn’t work (afterwards, at their request, there was a bunch of exchanges and photo exchanges).  The problem is that the video I made, in MP4 format, is not supported by AliExpress messaging, and I don’t know what the maximum file size I can send is.  Could someone please let me know how to retrieve this information? It seems I could edit the video to reduce the file size and convert it to another format that might be supported.  Thank you to those who know for sharing their insights with me.  Bernard    Configuration: Linux / Firefox 64.0

Hydr0s · Answer

Hello Bernard,Messaging services have varying limits, especially internal messaging on sites.The simplest solution, in my opinion, is to temporarily host your video on a drive (e.g. Google Drive, Dropbox, OneDrive, MEGA...) which don't have limits and send a link to download the video.Some sites also offer temporary hosting for large files (Transfernow 3 Go, Wetransfer 2 Go) that don't require an account and erase files after a defined time.I hope this helps you :)--Trust me and keep calm, I'm an engineer!

patard · Answer

Indeed, that could be a solution I wasn't aware of.  The video is on OneDrive, so if I understand you correctly, by taking the link that appears in Google when I watch the video, the recipient will only be able to view this video, and only this one. I had never imagined this possibility.  Can you confirm this for me, because I don't want just anyone to have access to all my documents on the drive.  Thank you very much in advance.

patard · Answer

Well, I just did a test with a friend, I sent him what I thought was a link, but it doesn't work; he is told that he doesn't have permission.  So, there's another thing to do, otherwise, I'll use WeTransfer, which I hadn't thought of for a video.

patard · Answer

OK I found the procedure to do this  https://support.microsoft.com/en-us/office/share-files-and-folders-in-onedrive-personal-3fcefa26-1371-401e-8c04-589de81ed5eb?ui=en-us&rs=en-us&ad=en  So thank you very much

Hydr0s · Answer

To share a file with OneDrive: 1 - Select the document (file or folder to share an entire folder) in the window 2 - Click on share 3 - Select the options (whether editing is allowed or not, the other two options are reserved for the paid version, etc...) 4 - Click on generate "Get the link". An icon with two little people appears on the icon to indicate that the file is shared. 5 - If you want to remove access, click on "Manage access" in the document description and remove the link.  In image:

patard · Answer

Thank you Here we go, I don't know what the seller from AliExpress will respond, apparently, it’s common for sellers to ask for a video when there's an issue, this time he has the video. At least, I've learned to use OneDrive a little better.  Have a good day everyone  Bernard

patard · Answer

Good day, and happy Monday morning everyone.  Here is the response from the Aliexpress seller  "Dear could you send a small video to my email, I can open the link"  I assume she means, I can't open the link  It may be possible that due to the way the internet works in China, the seller cannot access the link to OneDrive.  Either I let it go, or I try to send a very short video to her email address.  After all the time this seller has been stringing me along, I don't want to give up.  What is the maximum weight of a video that I can send via Thunderbird and Gmail?  With VLC, it's quite easy to make a short video clip, however, for stitching several pieces together, it's less obvious.  I've never done it, what would be the easiest method, on my Linux Xubuntu computer, or, if not possible, on a Windows 7 or Windows 10 that I can access.  Thank you everyone for sharing your skills.

astuces72 · Answer

Hi   you must have a Google account lying around, so put it on YouTube and share the link :)

patard · Answer

Hello Yes, indeed, my video is on OneDrive, and I sent the seller the link that should normally allow him to access it, however, he continues to request that it be sent to his email address.  I don't know if he can access YouTube from China, and in any case, I don't want to upload the video as it is on YouTube, because between the moment I insert the SD card into the phone, and the moment the phone says the card is not suitable, the moment the phone refuses to format the SD card, in the video, we have access to personal data that is not necessarily useful to make available to everyone on YouTube.  I was thinking of trying to make a shorter video to send to his email address, it's still to be determined whether that's feasible or if the seller is completely determined to make me jump through hoops if the maximum attachment size for emails is incompatible with a readable video.

patard · Answer

The video is 61MB  I don't know how to upload the video to YouTube privately.  I thought that if it's private, it's the same as sharing the video that is on OneDrive and sending the link to the seller, which I did, but it doesn't suit him I just saw online that if you send something over 25MB with Gmail, it automatically links to Google Drive, however when attaching the video in a Gmail message, it says that the server doesn't accept the email due to its size, but it doesn't indicate the maximum size accepted by the server. Thank you for your help, I will have to leave the computer until early afternoon, thank you for your help, and maybe see you later Bernard

patard · Answer

There is a software called Pitivi that apparently allows you to cut videos the tutorial is simple http://alternative46.com/wp-content/uploads/2013/06/A46_montagePitivi.pdf  but, can we process an mp4 I will put another topic in the video section

patard · Answer

Well, I sent the video via WeTransfer to the email address provided by the seller, and this time they received and read it.  But the result is not bad On 12/18 it was like this Hi dear sorry for the problem. If it can't work well, could you give a small video about the problem? (When you take the video, please plug the card into the device), so that I can show that to our supplier then we will find out a solution, please don't worry and we will always be responsible for you. Thank you  And yesterday it was like this  Dear could you help me return the package back, I will check it and refund you or resend a new one to you, I will bear the shipping  So after finally seeing the video, I just have to return the SD card, and they will test it....... we could have started with that.

Know the video format supported by a messaging service

12 answers

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