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Wi-Fi Network Card Media Disconnected

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maelauvalaud Posted messages 3 Status Member -  
kaneagle Posted messages 86285 Registration date   Status Moderator Last intervention   -
Hello

On a an HP PC running Windows 10 Home.
Problem: The PC connects to Wi-Fi in different houses (friends, family..) but won't connect to my new Freebox.
The wireless network adapter shows "Media disconnected" and the Ipv4/IPv6 is disabled.
I already tried ipconfig /release and then /renew. Nothing... Media disconnected.
What should I do?
I'm not great at this kind of stuff but I can follow instructions.
Thanks in advance.

3 answers

  1.
    3IR3 Posted messages 936 Registration date   Status Member Last intervention   232
     
    Hello,

    Your wifi card is likely disabled:

    1- Try to find the keyboard shortcut to enable/disable the wifi card on your computer model (usually Fn + one of the F1 to F12 keys).

    2- Go to Device Manager and check if there are any yellow or red triangles on the 'Network Adapter' entry.

    Thank you for keeping us updated,
    9
    1. maelauvalaud Posted messages 3 Status Member
       
      Hello
      I have activated and deactivated the network card and it doesn't change anything.
      No yellow or red triangle
      What should I do?
      Thank you
      0