How to recover a lost PIN for my mom's i.t.works tablet?

Kiki1 -  
Keldaime Posted messages 14 Status Member -
Hello,

My daughters gave a tablet from the brand i.t.works (made in China) to my 86-year-old mother. She can't remember her PIN code. We have tried everything that seemed usual without success. Do you know a solution or does this mean that this tablet will be unusable?
Thank you in advance.

Configuration: Android / Chrome 68.0.3440.91

3 answers

  1. jeannets Posted messages 28462 Registration date   Status Contributor Last intervention   Ambassador 6 618
     
    Hello,

    There is no solution; we need to find the code... possibly wait; she might remember at some moment of clarity..! or search through the little surrounding papers... let's add that after five incorrect successive passwords, she is indeed blocked by Google.

    -- If two-factor authentication were set up, she could click on "Forgot Password" and an email would be sent to the backup address...

    -- On these tablets, even after a factory reset, one cannot use it with another account because Google immediately detects it and blocks the tablet.. It's a dead end.

    It's pointless to say Made in China... they are all manufactured within this perimeter, TVs too, and so on.
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  2. Keldaime Posted messages 14 Status Member 4
     
    Warning, if you reset, you will lose everything on it!
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