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GALAXY TAB 2 that keeps turning off and on repeatedly

titine95370 Posted messages 54 Status Member -  
 PLP6779 -
Hello,

My Samsung Galaxy Tab 2 10.1 was working perfectly, but now it turns on normally and after 10 to 20 seconds, it turns off and restarts by itself.
What should I do?

Thank you for your help.

Configuration: Macintosh / Safari 11.1.2

1 answer

  1.
    watt888 Posted messages 3 Registration date   Status Member Last intervention   2
     
    Hello titine95370,

    I think there are only 2 solutions to your problem:

    1- Either your tablet's motherboard, which controls the entire tablet, is dead.

    2- Or the tablet's software has crashed, and in that case, you need to reset your tablet (WARNING! You will lose everything on it!)
    I'm giving you the link on how to do it; it's explained if you want to try:
    https://assistance.orange.fr/mobile-tablette/tous-les-mobiles-et-tablettes/depanner/probleme-d-equipement/votre-mobile-s-eteint-tout-seul/samsung-galaxy-tab-s2-ve-reinitialiser-la-tablette-a-partir-des-touches_205046-748928
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    1. titine95370 Posted messages 54 Status Member
       
      Thank you for your response. I've tried doing what they said, which is to simultaneously press "Power", "Volume Up", and "Home" which I suppose is the button that looks like a house, but nothing happens.
      I will look for a repairman.
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      1. PLP6779 > titine95370 Posted messages 54 Status Member
         

        Hello,

        4 years after you, I'm experiencing the same thing. Did you get a response from your repairman in 2018?

        Thank you for your help

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