Allow a site in Firefox

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Pauline_764 Posted messages 469 Registration date   Status Membre Last intervention   -  
kaneagle Posted messages 86261 Registration date   Status Modérateur Last intervention   -
Hello,

I can't open my Google calendar and messaging on Firefox.

I've completed the first two steps of the recommended procedure regarding cookies and cache. There's one more thing to do: allow www.google.fr in Firefox.

But there... I can't find the path! Or rather, I thought I had found it and did what was necessary, but it still doesn't work. So I'd like someone to give me the procedure for this authorization again. Can someone help me?

Configuration: Windows / Firefox 62.0

4 réponses

kaneagle Posted messages 86261 Registration date   Status Modérateur Last intervention   14 669
 
I suggest you uninstall Firefox and reinstall it cleanly.
Press Windows + R
Type --> control panel and OK

File Explorer Options
View tab
Check --> show hidden files, folders, and drives
Apply and OK.

Then, Programs and Features
Uninstall Firefox (including the profile)
Restart the PC.

Go delete the mozilla folder in these 3 directories:
Press Windows + E
--> C:\users\your username\AppData\Roaming
--> C:\users\your username\AppData\Local
--> C:\Program Files (x86) and/or Programs

Delete the Firefox shortcuts on the desktop.

Reinstall the desired version:
--> Firefox 64-bit
--> Firefox 32-bit

--
Human beings are at their best when things are at their worst.
7
Pauline_764 Posted messages 469 Registration date   Status Membre Last intervention   64
 
Thank you for your patience, Kaneagle! It's very well explained: I should be able to manage it.
I'm going to do that next week (or the week after...). So you'll have to wait a little for the result, but in any case, I will keep you updated.
Thanks again!
0
Pauline_764 Posted messages 469 Registration date   Status Membre Last intervention   64
 
Hello Kaneagle! I've finally gone for it and... it works! I'm so happy...

The only difference in the process compared to your roadmap:

- Uninstall Firefox (including the profile): I uninstalled it successfully but couldn't find where the profile was hiding
- Go delete the Mozilla folder in these 3 directories: for the second line Local: I couldn't find that folder (Local) either

But in the end, everything seems to be great and I thank you from the bottom of my heart! It’s just awesome now!
0