How to uninstall Hotspot Shield

It's boring (and tedious), but if you can't access the internet, the best thing to do at first is to manually search for malicious files. Start by using the Windows search bar and typing "hotspot shield". This way you can find the location of several files (by right-clicking and selecting properties) and delete them. Very often, malicious files are hidden in the hidden areas of your PC. In Start/My Computer, check the box for hidden items. Click on Local Disk C/User/User/AppData. Go look in Roaming and delete everything related to hotspot shield. Check each folder and also often in Microsoft. Do the same in AppData/Local. Hackers also usually utilize the registry. Go to the Windows search bar and type regedit. For each item, right-click and then left-click on Search and type hotspot shield. Delete all suspicious files. Normally, after all your efforts, you should have access to the internet again. But there will probably still be traces of the fraudulent files. I recommend downloading AdwCleaner as well as Malwarebytes - anti-malware, both available on this site. You might also search for RogueKiller, which is excellent. With these three tools, in my experience, you won't risk much… Run them 2 or 3 times a week to check for the presence of malicious files.

Hello

But normally if you're talking about this program you should see it in
C:\Program Files (x86)\Steganos Online Shield

otherwise it means you haven't installed the original but a fake program

Just so you know, I've been using this program for a few years
and it's clean and does its job properly

To uninstall it
you just need to create a file or download it from the program editor's website quick response by contacting the official publisher

uninstall Steganos Online Shield VPN with .bat extension
uninstall.bat and you copy and paste this and run it as admin

reg delete "HKCU\SOFTWARE\Steganos\SOS" /f
reg delete "HKCU\SOFTWARE\Steganos\Products\SOS" /f
rmdir "%appdata%\steganos vpn\" /s /q
rmdir "%appdata%\Steganos\OnlineShield\" /s /q
rmdir "%appdata%\Steganos\res" /s /q
@echo off

:: BatchGotAdmin
:-------------------------------------
REM --> Check for permissions
IF "%PROCESSOR_ARCHITECTURE%" EQU "amd64" (
>nul 2>&1 "%SYSTEMROOT%\SysWOW64\cacls.exe" "%SYSTEMROOT%\SysWOW64\config\system"
) ELSE (
>nul 2>&1 "%SYSTEMROOT%\system32\cacls.exe" "%SYSTEMROOT%\system32\config\system"
)

REM --> If error flag set, we do not have admin.
if '%errorlevel%' NEQ '0' (
echo Requesting administrative privileges...
goto UACPrompt
) else ( goto gotAdmin )

:UACPrompt
echo Set UAC = CreateObject^("Shell.Application"^) > "%temp%\getadmin.vbs"
set params = %*:"=""
echo UAC.ShellExecute "cmd.exe", "/c ""%~s0"" %params%", "", "runas", 1 >> "%temp%\getadmin.vbs"

"%temp%\getadmin.vbs"
del "%temp%\getadmin.vbs"
exit /B

:gotAdmin
pushd "%CD%"
CD /D "%~dp0"
:--------------------------------------
reg add "HKCU\SOFTWARE\Steganos\SOS" /v ReplacementProcessActive /t REG_DWORD /d 1
timeout /T 1 /nobreak
"C:\Program Files (x86)\Steganos Online Shield\uninstall.exe" /S
"C:\Program Files\Steganos Online Shield\uninstall.exe" /S
timeout /T 1 /nobreak
reg delete "HKCU\SOFTWARE\Steganos\SOS" /f
reg delete "HKLM\SOFTWARE\WOW6432Node\Steganos\SOS" /f
reg delete "HKLM\SOFTWARE\WOW6432Node\Steganos\Products\SOS" /f
reg delete "HKLM\SOFTWARE\Steganos\SOS" /f
reg delete "HKLM\SOFTWARE\Steganos\Products\SOS" /f

Thank you for the quick responses. I managed to delete some files from Hotspot Shield by opening the folder, but not all of them... I restarted my PC and can now access my internet. I would really like to remove it completely, but I’m not very good with computers. Even with your explanations, I can't seem to do everything, so if my problem persists, I think I will go see where I bought my laptop since the properties indicate that the installation date is before my purchase. I assume they will be able to uninstall it for me.