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Samsung TV UE49KU6640 dark zone on screen

sony54000 -  
 Brich56 -
Hello,

hello
I have a problem with a Samsung UE49KU6640 U TV
curved TV (curved, what a pain lol)

there's a shadow area that I think comes from the bottom of the TV

are the LEDs dead? the LED bar shines very, very bright at the bottom right
right next to where the shadow starts

Configuration: Windows / Internet Explorer 11.0

5 answers

  1.
    sony 54000 Posted messages 330 Registration date   Status Member Last intervention   57
     
    photo
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    1. sony 54000 Posted messages 330 Registration date   Status Member Last intervention   57
       
      you can clearly see in the bottom right the LEDs lighting up very brightly
      just next to where the shadow zone begins
      0
    2. sony 54000 Posted messages 330 Registration date   Status Member Last intervention   57
       
      I reconnected the TV and it started with a white image

      Now I noticed that the shadow area starts at the bottom of the TV
      0