Windows reset stuck at 60%

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Top4azes Posted messages 5 Status Membre -  
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   -
Hello,

Everything is in the title, but I'll explain how I got here, it might be better.
My PC problems started last October. It was working fine during the afternoon, then I had to put it in sleep mode for a few minutes to move it (wanting to lose as little battery as possible...) and when I tried to wake it up, horror: it took a whole hour to recover, ultimately displaying no icons on my desktop. After forcibly shutting it down, I noticed it took two hours to turn on (but all my icons were there). And also, I remember getting a memory read error if I'm not mistaken.

I did some research on my side and the ideal solution turned out to be to refresh the PC, as I had important files on it. All my software had disappeared, but it worked, the PC took only a few seconds to start up, ran well, and I was able to keep all my files.
And that's when the nightmare began. Since then, every two to three months I find myself having to refresh the PC again, just because, from one day to the next, it took two hours to start up.

I had the same issue two days ago, but after three refresh attempts, I had to face the fact that it wouldn't work: for all three, the loading never exceeded 16% (even after running all night).
I forced the computer to shut down to restart it (two-hour startup once again) and I told myself that this time, I had to do a factory reset, cleaning all the drives, because I might have had a virus and it must have left remnants in the computer.
Except here's the problem: I started the restoration yesterday at 4:30 PM. Everything was fine until 8:45 PM. Since that time, the loading continues (the little circle is turning without a hitch) but the percentage remains stuck at 60%. I left the PC running all night and it hasn't changed. I don't know what to do and I'm afraid that if I force it shut down, I'll lose it for good.

For your information, the PC is a Lenovo G50-70 (laptop), and I am on Windows 8.1 in 64-bit.
Currently, I'm using my small PC for classes (a not very powerful hybrid) and I absolutely need my other computer for my course projects, etc.

I'm completely lost, I implore your computer knowledge u.u
(And I apologize for any possible mistakes)

Configuration: Windows / Internet Explorer 11.0

2 réponses

Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 710
 
Hello,

There may be a hard drive problem.

Try a Lenovo reset, if that’s not what you’ve done.
See these links for Lenovo factory restore:
https://forums.commentcamarche.net/forum/affich-22868767-restauration-windows-a-l-etat-d-usine
https://www.malekal.com/restaurer-reinitialiser-usine-acer-asus-dell-lenovo-hp-sony/
https://support.lenovo.com/fr/en/solutions/ht101635

Also check if a Novo button is present: https://support.lenovo.com/us/fr/solutions/ht062552
  • Press the Novo button to start the Lenovo OneKey Recovery application
  • Click on System Recovery. The computer will then restart in recovery environment
  • Follow the on-screen instructions to restore the system partition to its original state


If that doesn't help:

Follow this tutorial that explains how to install Windows 8: how to install Windows 8.
All steps are provided from A to Z with tips at the end to secure Windows 8.

The steps are roughly:
  • You download the Windows 8 installation ISO: https://www.microsoft.com/fr-fr/software-download/windows8
  • Prepare an installation media on USB stick or DVD.
  • Boot from it by modifying the boot sequence and indicate the USB stick or DVD: How to boot the computer from USB stick
  • Let yourself be guided to install Windows 8.
  • During the partition phase, select the system partition and format it.
  • Proceed with the installation on this system partition.
  • Select the main partition then click next. The installer will detect that Windows is installed and will offer to install a new copy.

Your data will then be copied to the Windows.old folder, more info: The Windows.old folder

1
Top4azes Posted messages 5 Status Membre
 
Hello,
First of all, thank you for your quick response.

What I'm currently doing is indeed a factory reset, but I didn't go through Lenovo OneKey Recovery. I went through the PC settings... Maybe that's my mistake.
From what I see in the solutions provided, I have to turn off the computer while it's in the middle of restoring. I'm worried about the outcome, but if I don't do anything, it'll just keep running without doing anything more after tonight.
I found the Novo button, so I'm going to turn off the PC and go directly through that.

I'll keep you updated.
0
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 710 > Top4azes Posted messages 5 Status Membre
 
if it's stuck you have no choice, you can restart the reset.
if nothing works, at worst you will have to reinstall Windows 8 from an installation media as well.
If it gets stuck, there is a hardware issue.
0
Top4azes Posted messages 5 Status Membre
 
So, I used the Novo button, and the computer starts up in a second. Once I choose System Recovery, I see the screen showing that it's loading files, then the normal startup screen, and finally a blue screen. I can use the mouse, well just the pointer and nothing else. It's been a good fifteen minutes. Do I need to reinstall Windows then?
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Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 710 > Top4azes Posted messages 5 Status Membre
 
Try to reinstall Windows 8 from an installation media using a functional computer.
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Top4azes Posted messages 5 Status Membre
 
For that, I have my little PC hoping it will be enough.
Otherwise, after a good half hour, OneKey Recovery started. I initiated the recovery from the initial/hidden partition. I don't know how much time I have left, but if it doesn't work, I'll move on to the last solution, which is reinstalling Windows.
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