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GIGASET A420 not ringing anymore

alainclauss -  
baladur13 Posted messages 47552 Registration date   Status Modérateur Last intervention   -
Hello,

My phone doesn't ring anymore and when people call us, they go straight to voicemail.

Configuration: Windows / Firefox 61.0

1 réponse

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baladur13 Posted messages 47552 Registration date   Status Modérateur Last intervention   14 373
 
Hello,
Does the device's screen display a crossed bell?
If so, the ringer is off. A long press on the *(star) key turns the ringer on or off.
Excerpt from the manual on page 16 :The manual: http://gse.gigaset.com/fileadmin/legacy-assets/A31008-M2402-N101-1-7719_fr_FR.pdf

Is this phone connected to a box?
If so, reset it by disconnecting its power supply for several seconds

-- 
 It's very hard to catch a black cat in a dark room.
                              Especially when it's not there...
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