Unable to retrieve my AOL mailbox

glad62 -  
 glad62 -
Hello,

My phone has not been able to access my email inbox for 15 days; it just shows an error.
So I tried to reconnect with my username and password, which I hadn't done in a long time since everything is saved in my phone settings. But after entering my username and password, it asks for a verification code sent to a phone number I no longer have access to, so I can't enter the code, and it doesn't offer any other options. I tried to change that phone number, but you first have to be logged into your account, which I can't do. I have sent 4 messages on the AOL help page, but I have received no replies... I don't know what to do to recover my emails... I’m not sure if it’s related to the fact that AOL merged, but it’s a huge hassle... Does anyone have any ideas?
Thank you in advance

Configuration: Windows / Chrome 66.0.3359.181

1 réponse

Xileh Posted messages 19446 Registration date   Status Modérateur Last intervention   6 568
 
Hello

Your problem is likely related to the Yahoo/AOL merger

See the grouped topic: https://forums.commentcamarche.net/forum/affich-35315370-aol-redirige-sur-yahoo-18-avril-sujet-groupe

--
My mission is to kill time and hers is to kill me in turn.
We are completely comfortable among assassins (E.Cioran)
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glad62
 
I couldn't find the solution in the forum. I tried to contact AOL again but received no response... I'm losing hope...
Thanks anyway.
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