View original (French)

Connecting personal phone in nursing home

Solved
Michal52 Posted messages 8 Status Member -  
baladur13 Posted messages 47331 Registration date   Status Moderator Last intervention   -
Hello,
My mother in the nursing home has a phone without a speakerphone button in her room. We tried connecting her old phone, but it doesn't work. We also tested a phone from another nursing home, but that doesn't work either. We connected the new phones either with the nursing home's phone line or with their own line, but nothing helps. The phone is connected to the nursing home's switchboard but also has a direct line.
No one at the nursing home could assist us.
Does anyone have a solution?
Thank you in advance for your responses.

Configuration: Linux / Firefox 60.0

4 answers

  1.
    baladur13 Posted messages 47331 Registration date   Status Moderator Last intervention   14 391
     
    Good evening,
    What type of phone is installed in this nursing home?
    A wired model or a wireless type.. What brand? What model?

    -- 
     It's very difficult to catch a black cat in a dark room.
                                  Especially when it's not there...
    0
    1. Michal52 Posted messages 8 Status Member
       
      Good evening,
      It's an Alcatel 4003 flare phone.
      0
  2. baladur13 Posted messages 47331 Registration date   Status Moderator Last intervention   14 391
     
    As indicated in this notice: http://www.gestel.ch/Produits/ProduitsAlcatelOffice/ProduitsAlcatelOfficeTerminauxModules/Manuels-Pdf/A-GR-G2-4003.pdf
    Is the outside obtained by dialing 0 and the standard by dialing 9?

    -- 
    Very difficult to catch a black cat in a dark room.
                                  Especially when it isn't there...
    0
    1. Michal52 Posted messages 8 Status Member
       
      Thank you for your message. On the instructions, I see there is an audio button to share the communication. I am going to the nursing home tomorrow; I will see if this button helps her hear the phone conversations better.
      0
      1. baladur13 Posted messages 47331 Registration date   Status Moderator Last intervention   14 391 > Michal52 Posted messages 8 Status Member
         
        Indeed, there are also two pre-programmed buttons that allow you to adjust the speaker and headphone volume.
        0
  3. MPMP10 Posted messages 47359 Registration date   Status Member Last intervention   18 968
     
    Good evening,
    Otherwise, as a last resort, you'll need a mobile phone with a plan...
    0
    1. Michal52 Posted messages 8 Status Member
       
      no, it's not possible, too complicated to make it work for her now
      thank you anyway
      0
    2. Michal52 Posted messages 8 Status Member
       
      As I mentioned earlier, we have abandoned the idea of a mobile phone because, firstly, she won't think to recharge it regularly, and secondly, all new technologies scare her now.
      Thank you anyway for your link.
      0
  4. baladur13 Posted messages 47331 Registration date   Status Moderator Last intervention   14 391
     
    So... Is the attempt to use the "Share the conversation" button successful?
    Or do we need to find another solution?

    -- 
     It's very difficult to catch a black cat in a dark room.
                                                            Especially when it's not there...
    0
    1. Michal52 Posted messages 8 Status Member
       
      I went to the nursing home yesterday, but I forgot to do a trial. I'm supposed to go back there on Thursday. I'll see.
      Otherwise, on a website, I saw the phones compatible with a PBX. There was the Alcatel 4003, but also the Alcatel 4010, which has a hands-free button. If your solution is not conclusive, I saw a second-hand Alcatel 4010 on Le Bon Coin. To be continued...
      0
      1. baladur13 Posted messages 47331 Registration date   Status Moderator Last intervention   14 391 > Michal52 Posted messages 8 Status Member
         
        If the handset is connected to the unit via an RJ9 or RJ11 socket, there are also amplifiers to be inserted between the telephone unit and the handset
        Example: https://www.humantechnik.com/fr/produits/amplificateurs-telephoniques/ta-2/
        0
    2. Michal52 Posted messages 8 Status Member
       
      Indeed, that is also a solution. I wasn't familiar with this kind of device.
      Thank you for your help. I will keep you updated on the chosen solution.
      Have a good end of the day.
      0
    3. Michal52 Posted messages 8 Status Member
       
      Hello,
      I finally managed to test the phone at the retirement home, and indeed the button at the top right activates the speaker. The trial was successful with my mother; all that’s left is to put a fluorescent sticker on the button to help her remember to press it.
      Thank you for your help.
      Best regards.
      0
      1. baladur13 Posted messages 47331 Registration date   Status Moderator Last intervention   14 391 > Michal52 Posted messages 8 Status Member
         
        Thank you for the feedback...
        The nursing home should have provided the necessary information regarding the operation of their devices.
        It's the least they could do to inform their residents...
        1