View original (French)

Canon MG 5350 printer problem

Solved
bluy45 Posted messages 26 Status Member -  
jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   -
My Canon MG 5350 printer is no longer printing documents in black. I have changed both black ink cartridges, and I have done a thorough nozzle cleaning.
When I switch to color, I can print normally. Can someone help me troubleshoot, please?

3 answers

  1.
    jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   5 508
     
    Hello;

    If you haven't done so already, I suggest you consult the maintenance manual for this printer >> See this link >> Starting from page 870/1040 because cleaning the nozzles may not be enough, and also check the print head and .....

    Talk to you later for the result

    --
    Sincerely 
    Aging well: It's preferring the time that remains to the time that passes
    11