Canon MG 5350 printer problem

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bluy45 Posted messages 26 Status Membre -  
jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   -
My Canon MG 5350 printer is no longer printing documents in black. I have changed both black ink cartridges, and I have done a thorough nozzle cleaning.
When I switch to color, I can print normally. Can someone help me troubleshoot, please?

3 réponses

jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   5 505
 
Hello;

If you haven't done so already, I suggest you consult the maintenance manual for this printer >> See this link >> Starting from page 870/1040 because cleaning the nozzles may not be enough, and also check the print head and .....

Talk to you later for the result

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Sincerely
Aging well: It's preferring the time that remains to the time that passes
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