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Unknown Bluetooth device / drivers missing

Valmont -  
gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   -
Hello everyone!
I'm working on a laptop that has an unrecognized device.

By comparing the specs of the machine with the recognized devices, I deduced that it is very likely the bluetooth.
Of course, it's impossible to update the drivers via the device manager.
I retrieved the hardware identifiers in the device manager:
PCI\VEN_8086&DEV_1E3B&SUBSYS_C736144D&REV_04
PCI\VEN_8086&DEV_1E3B&SUBSYS_C736144D
PCI\VEN_8086&DEV_1E3B&CC_078000
PCI\VEN_8086&DEV_1E3B&CC_0780

But depending on the searched identifier, I either find none or too many possible devices, and not necessarily Bluetooth....

I also haven't found specs precise enough to know which Bluetooth is installed on the machine.
Machine:
Samsung Laptop Model: np270e5g-k06fr

In short, it’s a mess ;-)

Does anyone have any leads, ideas, advice or, ideally, drivers?

OS: Windows 10, but if you find drivers for 8 or 8.1, I'm also interested.........

Thanks everyone!

1 answer

  1.
    gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702
     
    Good evening,

    Try this one:
    http://dl-eu2.driverscape.com/files/2014/board/intel_mei_10_0_27_1012_15m_driver.zip?access_key=oFMwHZXQj5fxEoEFYsRcCYA5-5RrH5zk--m_Pw6iXZ4T6QhAyD4lj_GxU6k8vlEpnCVHQ1M8XX-58YTO_Fa12I8mC-os36Kch1eRWZ9eWtmZk1y3DjKpRfvaOJzGGRwz
    0