Unable to start even in safe mode

Solved
Kyonshee -  
billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   -
Hello,

When trying to start my laptop, it gets stuck on the "Windows" logo during startup, and this happens every time I attempt it.

I then tried to start it in safe mode, but I also can't get very far, it always freezes at the same place, namely:

system32\drivers\disk.sys
system32\drivers\CLASSPNP.sys
system32\drivers\aswbunivx.sys
system32\drivers\aswblogx.sys
system32\drivers\aswbidshx.sys


Apparently, the last line corresponds to a driver from Avast, but that doesn’t really help me.

When I try to perform the repair suggested at startup, it gets stuck on a black screen before even displaying anything...

I also attempted to boot from a USB drive containing the Windows 7 ISO but I get a black screen showing only the white cursor and nothing else...

Any idea what I could do? Thanks in advance!

Configuration: Windows

3 answers

  1. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     
    hello

    you can test with the Live CD from Malekal >> https://www.malekal.com/malekal-live-cd-reparer-depanner-pc-windows/

    download it and burn it with CDBurner (for example)

    the link >> https://cdburnerxp.se/fr/download

    in CDBurner, choose "burn an ISO image"

    once it's done, change the boot order in the BIOS (put the CD-ROM first)

    when the files are downloaded, you can download Avast Clear or Revo Uninstaller to uninstall Avast using the Firefox browser

    for Avast Clear >> https://www.avast.com/fr-fr/uninstall-utility

    for Revo Uninstaller >> https://www.revouninstaller.com/revo-uninstaller-free-download/

    PS: take the Free

    the tutorial >> https://www.google.com

    PS: the current interface is a bit different, but the usage remains the same

    see you

    --
    the radiation level is higher at the employment office than at Chernobyl
    3
    1. Kyonshee Posted messages 3 Status Member
       
      Thank you very much, I managed to solve my problem by using Malekal's Live CD.
      0