View original (French)

Unable to start even in safe mode

Solved
Kyonshee -  
billmaxime Posted messages 50510 Registration date   Status Contributeur Last intervention   -
Hello,

When trying to start my laptop, it gets stuck on the "Windows" logo during startup, and this happens every time I attempt it.

I then tried to start it in safe mode, but I also can't get very far, it always freezes at the same place, namely: 

system32\drivers\disk.sys
system32\drivers\CLASSPNP.sys
system32\drivers\aswbunivx.sys
system32\drivers\aswblogx.sys
system32\drivers\aswbidshx.sys


Apparently, the last line corresponds to a driver from Avast, but that doesn’t really help me.

When I try to perform the repair suggested at startup, it gets stuck on a black screen before even displaying anything...

I also attempted to boot from a USB drive containing the Windows 7 ISO but I get a black screen showing only the white cursor and nothing else...

Any idea what I could do? Thanks in advance!

Configuration: Windows

3 réponses

Réponse 1 / 3
billmaxime Posted messages 50510 Registration date   Status Contributeur Last intervention   6 145
 
hello

you can test with the Live CD from Malekal >> https://www.malekal.com/malekal-live-cd-reparer-depanner-pc-windows/

download it and burn it with CDBurner (for example)

the link >> https://cdburnerxp.se/fr/download

in CDBurner, choose "burn an ISO image"

once it's done, change the boot order in the BIOS (put the CD-ROM first)

when the files are downloaded, you can download Avast Clear or Revo Uninstaller to uninstall Avast using the Firefox browser

for Avast Clear >> https://www.avast.com/fr-fr/uninstall-utility

for Revo Uninstaller >> https://www.revouninstaller.com/revo-uninstaller-free-download/

PS: take the Free

the tutorial >> https://www.google.com

PS: the current interface is a bit different, but the usage remains the same

see you

--
the radiation level is higher at the employment office than at Chernobyl
3
Kyonshee Posted messages 3 Status Membre
 
Thank you very much, I managed to solve my problem by using Malekal's Live CD.
0