Network access impossible from one PC to another

propofol21300 Posted messages 18 Status Membre -  
georges97 Posted messages 14506 Registration date   Status Contributeur Last intervention   -
Hello everyone,

I'm reaching out before I pull out all my hair!
I have 2 PCs: one running Windows 10 (W10) that accesses the internet via Ethernet cable, and the other on Windows 7 (W7) connected to the internet via Wi-Fi.
I want to set up a network between the 2 PCs to access each other's folders.

I created a homegroup on both PCs.
When I'm on the W7 PC, I can easily access the folders on the W10 PC.
However, when I'm on the W10 PC, I click on the homegroup of the W7 PC... the shared folders show up, but I can't access them! An error message appears:

Windows cannot access \\computer-name\folder-name
Check the spelling of the name. Otherwise, there might be a problem with your network.
To try to identify and troubleshoot network problems, click diagnose.

I then click on diagnose, and the following message appears:

It turns out that your computer is configured correctly, but the device or resource (PC-Name) is not responding.

I tried deleting the homegroup and reinstalling it, but that didn't work. I deleted the homegroup and tried to access the W7 PC via network access (in the Windows Explorer), but again, access failed!

I'm turning to the community to see if a kind soul could propose a solution! :)

I should mention that I contacted Microsoft, but they informed me that they were not trained to resolve this type of problem!

Thank you in advance for your help :)

Chris

2 réponses

georges97 Posted messages 14506 Registration date   Status Contributeur Last intervention   2 896
 
Hello,

Unless you are sufficiently advanced in computer maintenance, I do not recommend intervening at the registry level.

Furthermore, I think we should give up the residential group, which I believe only works if you have a Microsoft account, which has also announced its upcoming abandonment.

As far as I'm concerned, the network I have works regardless of the version of Windows on different machines, not to mention periodic use of various versions of Linux.

Returning to your configuration, excluding a failure or a driver issue with the network card that needs to be reinstalled, the operation you had previously relied on the visibility of both machines in the file manager under the network section.

To do this, in the connection manager, you need to validate the private network option and the sharing of printers and devices.

Once this is done, you should be able to access the shared folders by default by navigating through the users or utilisateurs tree, then your administrator name.

I suggest you come back when you have, for example, opened the files or folders on your desktop.

Then it will be time to create a single shared folder on one of the two PCs, which I will explain in a second phase.

Best regards.
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propofol21300 Posted messages 18 Status Membre
 
Hello George97 and thank you for your involvement!

I will indeed abandon the residential group.
If I can exchange files between computers in another way, I’m in :)
Regarding the network card, I went into the device manager and it specifies that the hardware is working fine..
Regarding the network, I have indeed specified private network (on the W10 PC) or home (on W7) as well as file + printer sharing on both PCs.

Unfortunately, when I'm on my W10 computer and go into network and click on the W7 computer, nothing happens .. I can't access its content ... The following error message appears:

Windows cannot access \\name-PC
Check the spelling of the name. Otherwise, there may be a problem with your network. To try to identify and troubleshoot network problems, click on diagnose!

I then click on diagnose, and the following message appears:

It turns out your computer is properly configured, but the device or resource (NAME-PC) is not responding.

That's where I stand :(
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propofol21300 Posted messages 18 Status Membre
 
By the way, a new problem arises...
Before, I could access the data on W10 from W7 via the homegroup (it worked in that direction). Since the communication didn't work the other way around, I deleted the homegroup.
So I go to the W7 computer, click on network, then on W10, and there the network password entry window appears. I enter my login credentials for the W10 PC and there... failure! Unknown username, or incorrect password! :(
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georges97 Posted messages 14506 Registration date   Status Contributeur Last intervention   2 896
 
That the icon of the PC(s) appears is already a good point. Are you correctly entering the username/password corresponding to your administrator name on the PCW10? Furthermore, does your session on PCW10 correspond to an administrator account (and not a guest one) that you use to start your session? What you refer to as NOM-PC is indeed your username and not the name of the PC?

Looking forward to your response.
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georges97 Posted messages 14506 Registration date   Status Contributeur Last intervention   2 896
 
Previously, I was able to access data on W10 from W7 via homegroup (it worked that way). Since communication wasn't working the other way around, I deleted the homegroup.

That's probably normal because choosing the "homegroup" gives control to W10, which establishes the network connections on the machine it's on.

However, it probably needs to set up the network connection on the PCW7, the manual procedure corresponding roughly to what you described.

But let's forget about the PCW7 for now.
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propofol21300 Posted messages 18 Status Membre
 
Well strange... I changed my startup mode... I'm no longer using a Microsoft account on W7 but a local account... and since then... it seems to be working!
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propofol21300 Posted messages 18 Status Membre
 
Message for Pierr10:

Pierr10, you responded to my post. I receive your reply on my phone, but when I try to access the discussion thread, your message does not appear! I don’t understand anything!

Anyway, you wrote to me:

<strong>Creating a residential group is not necessary for your PCs to communicate.
Do you access your session on W7 with a password?</strong>

My answer is: no, I do not have any password to start my session on W7.
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Pierr10 Posted messages 13775 Registration date   Status Modérateur Last intervention   5 809
 
Good evening,

My message has indeed disappeared. Try putting a password.
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propofol21300 Posted messages 18 Status Membre
 
I set a password for the Windows session on the PC running on W7.
But again I can't access it via my PC running on W10 :(
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Pierr10 Posted messages 13775 Registration date   Status Modérateur Last intervention   5 809
 
It was without great hope; but it had to be tried

Maybe a solution on this forum: https://forums.cnetfrance.fr/microsoft-windows-10/473027-connexion-reseau-entre-plusieurs-machines-et-windows-10
Look at the part where a registry modification is indicated. You can try it; if it doesn't work, you will delete the value you created.
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