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IPv4 Connectivity: No Network Access

rueducygne Posted messages 25 Registration date   Status Member Last intervention   -  
 Biboune -
Hello
Suddenly, I no longer have Internet access. "IPv4 Connectivity: No network access."
"Windows network diagnostics:
Problems found:
Issue with the wireless network card or access point Not fixed
"Wi-Fi" does not have valid IP configurations."
Does anyone know how to modify IPv4?
Configuration: 2 laptops, Windows 10 (one Pro version, the other Home).
Orange Livebox Play. Internet via Firefox.
When I use my smartphone, the Internet works fine and the IPV4 as well
Thanks to everyone who knows!

1 answer

  1.
    Dori@n Posted messages 4651 Status Contributor 1 635
     
    Hello,

    Start menu
    In Search type cmd
    Right-click on cmd.exe
    Select Run as administrator
    In the Command Prompt, copy and paste these commands, confirming with Enter after each command: 

    netsh winsock reset
    netsh winhttp reset proxy
    netsh winhttp reset tracing
    netsh winsock reset catalog
    netsh int ipv4 reset catalog
    netsh int ipv6 reset catalog


    Restart your PC.

    If the issue persists, go back to CMD, copy/paste this command: 

    ipconfig /renew


    Confirm with Enter.

    Note: If you are on Windows 10, for the command prompt it is:

    Right-click on Start menu
    Choose Command Prompt (Admin)

    --
    Best regards
    The courage of the drop of water is that it dares to fall into the desert. In this world that proves to be scorching, each fox carries its tail in its own way.
    35
    1. Floh673
       
      Whoever you are, thank you, you are my savior!!!
      However, the Orange customer service over the phone is useless...
      When I think that a few years ago, one of them took control of my computer remotely for a similar problem...
      Today (06/29/2020), the terse response: it's not a box issue, you need to see a technician, I am a technician -> poor quality
      0
      1. brupala Posted messages 111142 Registration date   Status Member Last intervention   14 442 > Floh673
         
        Hi,
        At the same time, it's not really their fault either, they're not there to fix Windows' flaws and this is a Windows flaw.
        They have enough problems with their connection to provide and they're not there to deal with the whims of your PC, so the response is correct.
        2
    2. Biboune
       
      Honestly, thank you so much! My husband was going crazy with this internet problem. You "saved our lives"! Thank you, thank you, thank you!
      0