Scam?
Lastreetzer
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piquesous Posted messages 15734 Registration date Status Contributor Last intervention -
piquesous Posted messages 15734 Registration date Status Contributor Last intervention -
Hello, I just saw on my statement that I have been charged 7 times by "Orange fac ipay" for several large amounts, including one of €350, even though I have no account with Orange. Can you help me?
P.S.: For the curious, I have been debited €554.
P.S.: For the curious, I have been debited €554.
2 answers
Hi,
are these payments by card or direct debits?
First, contact the bank; if they are card payments, they are responsible.
--
and ... There you go!
are these payments by card or direct debits?
First, contact the bank; if they are card payments, they are responsible.
--
and ... There you go!
Lastreetzer
It says "Orange CB fac iPay".
brupala
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Lastreetzer
So, it's by card, check with the bank how they justify...
Good evening,
Go to your bank urgently, block your card and change it, then request a refund for the amounts debited.
Here is a template letter for the refund http://droit-finances.commentcamarche.com/faq/3213-modele-de-lettre-carte-bancaire-debits-frauduleux
Best regards.
Go to your bank urgently, block your card and change it, then request a refund for the amounts debited.
Here is a template letter for the refund http://droit-finances.commentcamarche.com/faq/3213-modele-de-lettre-carte-bancaire-debits-frauduleux
Best regards.
Isn't the problem with Orange? - I have no trust left in this company. After leaving their subscription to move to a more serious provider, here I am a year later with Orange starting to send me bills again.... and when I went to their office to complain, there were plenty of other people who had come to cancel or terminate their contracts as well.... And the employee was not nice at all.
