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USB debugging is not enough...

Koala637 -  
Hello,

I'm trying to recover photos (accidentally overwritten) from my Samsung J7 using RECUVA on my PC (running Windows 10).
The photos were on the phone's internal memory (no SD card).
BUT I can't get the phone to show up as a USB mass storage device (with a drive letter); it's always identified as "Samsung J7," so Recuva can't find it...
I have already:
- enabled "USB debugging" in "developer options";
- tried all the USB modes available on the phone;
- tried a different cable;
- tried another computer;
- ...

Help! Does anyone have any other ideas?... Thank you.

2 answers

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  1. kaumune
    Hi

    If you want to see the phone as a storage memory, you must not enable USB debugging

    1. Koala637 Author
      Hi,

      I enabled USB debugging (as advised by many internet sources) because before I did, it didn't show up as storage... Anyway, with or without it, it's not working...
    3. Koala637 Author
      I hear your opinion, but as I said... without debugging, it doesn't work either. The phone asks what we want to do, the computer detects the phone BUT not as a mass storage device. Recuva does not find the phone even without debugging...
    4. kaumune
      What option do you check when the phone asks?

      Don't you see the phone in disk management? (devmgmt.msc)

      Or in Windows Explorer as a USB drive?
    5. Koala637 Author
      I tried them all one after the other, restarting everything each time between trials... I've been struggling for two days!