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Choppy playback Freebox Player TV

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szami Posted messages 41 Status Member -  
Christian* Posted messages 4874 Status Member -
Hello,
I am reaching out for your help regarding a problem with the Freebox Player TV.
For about 2 weeks now, when I watch TV, the image and sound become choppy after a certain amount of viewing time (between 10 and 30 minutes roughly). The problem does not occur when I watch a DVD or a Blu-Ray.
If I turn it off with the remote and turn it back on, it remains choppy. However, if I unplug it and plug it back in, I can watch TV properly for another 10 to 30 minutes and then it happens again, it becomes choppy.
I have also rebooted the Freebox Server, but the issue persists.
Do you have any idea, please?

2 answers

  1.
    TLongstride Posted messages 14 Registration date   Status Member Last intervention   18
     
    Hello,

    Do you watch TV via the internet or through digital terrestrial television (DTT)?
    18
    1. szami Posted messages 41 Status Member 8
       
      Hello,
      Via the internet, with the Freebox Player TV.
      0
    2. szami Posted messages 41 Status Member 8
       
      I don't have a TNT decoder... In speed test, I have 8.9 Mbit/s in download, 1.8 Mbit/s in upload, and 49 ms in ping.
      The Freebox Server is in default mode; I will test the serenity mode.
      0