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SOS "The iPhone requires your code on restart!"

AlineCASENAZ Posted messages 3 Status Member -  
AlineCASENAZ Posted messages 3 Status Member -
Hello, I just bought an iPhone 6 (used) from a friend, I just subscribed to a line with Free mobile, I activated the line as well and received the SIM card today, I inserted the SIM card into the iPhone and it also asked me "Enter the code" - "The iPhone requires your code on restart"
How do I access my iPhone? I need your help please. Thank you!

1 answer

  1.
    Judge_DT Posted messages 27651 Registration date   Status Moderator Last intervention   10 013
     
    Hello,

    What code is he asking for?

    Your PIN code? The protection code for unlocking?

    In any case, if it's your iPhone, you're supposed to know your passwords..

    --
    ~ To know how to listen is to possess, besides one's own, the minds of others... said Leonardo da Vinci.
    ~ “The art of writing is first and foremost to make oneself understood” — Eugène Delacroix.
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    1. AlineCASENAZ Posted messages 3 Status Member
       
      Hello, It doesn't ask for the PIN or unlock code. It asks for the code upon restart! This iPhone 6 I just bought (never used) how can I know my password!!!
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      1. Judge_DT Posted messages 27651 Registration date   Status Moderator Last intervention   10 013 > AlineCASENAZ Posted messages 3 Status Member
         
        Yes, it is the access code. The security code that was set during the iPhone configuration or afterward, to unlock it.

        You will need to ask your friend to reset it and delete their iCloud account, otherwise the phone will be unusable without knowing the password.
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    2. AlineCASENAZ Posted messages 3 Status Member
       
      Alright! I'll ask him again following your instructions, because I've asked him twice already, and he told me he doesn't know the code at restart...
      Thank you very much for your help!
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