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Reviews of the site online-go.fr

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y.a.n.g Posted messages 5 Status Member -  
 anne -
Hello,
I found this site that seems quite well stocked with laptop accessories, particularly power supplies / chargers / adapters / etc. and has interesting prices: https://www.online-go.fr/
Marcmarais referred to it on May 23 to specify that one could find "original" equipment there. He said, «« I found an original one, cheaper than what Acer is asking: https://www.online-go.fr/acer-adaptateur-c-1/135w-chargeur-for-acer-pa113116-adp135kb-d-p-4304.html »»
But has anyone already ordered from this site? When I call the phone number given, I'm told that this number is not assigned???
►► Store Name: ONLINE GO // Address: 65 rue de Riviere Maisse // Phone: 0473257925 // Email: org@online-go.fr

5 answers

  1.
    y.a.n.g Posted messages 5 Status Member 6
     
    Hello,
    Well, it has (finally) arrived!! But it was indeed a site in China with very little guarantee, apart from the payment method "Paypal"; which is not bad at all. My order, placed on December 4th, was delivered today, Saturday, December 30th. It went through Hong Kong / Singapore / Niederaula (Germany) / Roissy / and finally to my home via "La Poste"...
    Nothing to complain about the product. It corresponds well to the charger ordered (Asus 19V 6.32A for N76VZ N76VM). However, due to the delay, I had to buy another one in the meantime; which will make traveling easier (one at home and one in my luggage).
    So, don't be in a hurry to use this site "https://www.online-go.fr/" and don't expect to have any information during the waiting period...
    So, case closed. ☺
    6
    1. marcmarais Posted messages 24260 Status Moderator 4 568
       
      Hello,
      Thank you for your feedback.
      It's good if it ends well, but in the future, you should avoid this site:
      no legal notices on the pages and lack of communication...
      Have a great end of the year.
      1
    2. pit
       
      And no response to the emails. I ordered, tried to cancel shortly after when I realized it was coming from China and I found something better and more affordable 10 minutes from home... but no sign of life. Clearly to be avoided.
      0
    3. flo972
       
      Was there an order tracking? Because I don't have one and I'm worried.
      0
  2. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   Ambassador 14 520
     
    Hello

    I would never order from such a dubious site.

    Anonymous site, unknown to the RCS 'France'.. No Legal Mentions (which are mandatory..).

    Probable location: China (and not France..). This will pose a problem in case of dispute.. Not to mention the security of credit card information..

    Don't know this Marcmarais vouching for this site..

    Not a reliable site... When in doubt, it's best to abstain.

    See you later
    1
    1. y.a.n.g Posted messages 5 Status Member 6
       
      Since payment is only made through PayPal, there is no real financial risk (and it's only a few dozen euros). But what I would like to know is the waiting time if anyone has already gone through this site (or a similar site abroad like in China).
      0
  3. marcmarais Posted messages 24260 Status Moderator 4 568
     
    Hello,

    @yang: I'm sorry that you haven't received any response from this site, and I've removed the link to the topic you're referring to.
    If you ordered via PayPal, you are protected, just be careful not to exceed the deadline for opening a dispute if you haven't received anything.

    @Afrikarnak: I have never endorsed this site, but I was careless in providing this link; I didn't verify its reliability, and as you rightly pointed out, the legal mentions are missing... I will be more careful next time.
    0
    1. y.a.n.g Posted messages 5 Status Member 6
       
      Hello marcmarais and thank you for your reply. For the end of this order and to complete the review on this site, please see the comment below.
      0
    2. domsoul
       
      Thank you for the information. I ordered a power supply for €30 that’s worth €80 on other sites, and I haven’t heard anything for a week. They have my email and delivery address, not even a confirmation of the order, just a number. I complained, there’s a .fr email address, but no response. Maybe there’s a contact on Rue Montgallet, or they don't speak French. There’s only a receipt on PayPal that states no information for delivery.
      You reassure me, we will wait.
      0
  4. denzikos
     
    I ordered a Yamaha power supply on March 13th.
    No news for a week, then I received a short email saying 'thank you for your order' in French.
    In response, I asked for more information, and the seller forwarded me an international tracking link. I should have it in a few days.
    The email address is that of Paypal.
    Nothing to complain about for now, except for minimal communication...
    0
  6. anne
     

    A site to avoid at all costs: the phone number listed does not exist, no response to the email, and more than a week after placing the order I still haven't received anything and have no way of getting information. A scam.

    0