GSM locked and hard reset does not work

zorblug47 Posted messages 280 Status Member -  
 puma -
Hello everyone.
I am a quadriplegic person and for convenience reasons and because it’s very practical, a friend's son gave me his old smartphone, a ONEPLUS (a 3, I think), but he forgot his unlock pattern (I promise it’s not stolen). Knowing a bit about it, I wanted to do the usual hard reset (volume + power) but nothing happens as usual; it always starts normally on its locked screen. Could you help me so that I can finally use it? Thank you so much.
Laurent

Configuration: Windows / Chrome 62.0.3202.94

2 answers

  1. puma
     
    Hello

    to be done by your friend because a reset won't change anything

    http://www.phonandroid.com/debloquer-ecran-de-verrouillage-smartphone-android.html

    once done, delete his account and then add yours
    2