File is read-only even though no one is on it

yohan -  
 yohan -
Hello everyone,

My colleague is having an issue with Excel files.
When she opens an Excel file, a message appears saying "opened by another user". Of course, the first thing we think of is that someone is already in the file, but that's not the case because when I or another colleague open the file, we are not in read-only mode, so the problem lies with her workstation, but I can't seem to find the issue... the file is on a shared server.
This happens for all Excel files on our server and only on her workstation.

I hope you can help us, thank you in advance. :)

Yohan

2 réponses

Anonymous user
 
If you copy and paste the file onto the desktop of a machine where there is no problem, and then delete the file from the server and put it back with the one you copied earlier, wouldn't that work for you?

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