Serious equipment malfunction

gringoloco -  
jumulka Posted messages 12090 Registration date   Status Membre Last intervention   -
oyé la populace, I come to you because I am at an impasse. I cannot open my external hard drive due to a "serious hardware error of the device." I checked, it is detected as healthy but in RAW format, and on TestDisk, it is recognized as "none." I do not wish to recover the data but only the hard drive. Thank you in advance.

2 réponses

jumulka Posted messages 12090 Registration date   Status Membre Last intervention   4 619
 
Hello,
either the file system is corrupted, or the adapter is faulty, or the hard drive is defective.

you can try to format it, even manually in the cmd:
diskpart
list disk
select disk x (x being the number of the hard drive in the list above)
clean
create partition primary
active
format fs=ntfs quick
assign
exit
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echecdelarequete
 

Can we retrieve the files afterwards?

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jumulka Posted messages 12090 Registration date   Status Membre Last intervention   4 619 > echecdelarequete
 

If you have a raw hard drive and want to recover files, first try TestDisk > https://www.cgsecurity.org/wiki/TestDisk_Etape_par_Etape

download https://www.cgsecurity.org/Download_and_donate.php/testdisk-7.2-WIP.win64.zip

with this formatting, you should be able to recover some files with recovery software

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Gringoloco
 
Thank you for your response. So I can't format it the usual way and with your method it's getting stuck at the "clean" step. I tried with EaseUS and it identifies it as a "lost partition."
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