My phone is not charging fully anymore.

Cooknut -  
potionstagor Posted messages 70 Status Member -
Hello,

I just realized that after the software update on my phone, my battery charges up to 87, then 86, then 85%. Additionally, it drains quickly.
I am looking for solutions before I have to change the battery, as it's a phone with a non-removable battery (Samsung Galaxy A3 2016).
The phone is less than a year old and in good condition (no drops or exposure to water).
Thank you!
Configuration: Android / Chrome 58.0.3029.83

2 answers

  1. Jupiture
     
    I have a Samsung Galaxy A3 2016, and since the update, I have exactly the same problem! I thought the issue was just with me. Unfortunately, I too am in total confusion...
    11
    1. OcéB
       
      I have exactly the same problem!...
      0
    2. crystl49
       
      I have the same problem since the update, I have a Samsung Galaxy A3 2016.
      0
    3. Jupiture
       
      I consulted Samsung's support, and a corrective update is being implemented and should apparently be available around September 15th.
      0
      1. Cooknut > Jupiture
         
        Alright, thank you, they'll have to hurry
        There are many people in the same situation
        0