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Grayed out photos full or half

alicenz Posted messages 5 Status Member -  
alicenz Posted messages 5 Status Member -
Hello,

I just transferred my memory cards to my computer to view my photos.
Unfortunately, some of them are more or less gray (gray like a cropped image that has been filled in with gray).
What can I do to recover them?
I’m trying to send you a picture as an example.

Thank you in advance for your responses,

Alice

1 answer

  1.
    db89 Posted messages 110 Status Member 7
     
    Hello Alice,
    I assume you've tried transferring several times to see if the problem persists? Are you getting exactly the same images?
    I think it's more likely to be an issue with writing to your memory card.
    What model is it?
    5
    1. alicenz Posted messages 5 Status Member
       
      Thank you for your response,
      Unfortunately, I cut my photos from the memory card to transfer them to my computer... and when transferring that same file elsewhere, I encounter the same problem, which is logical I guess since it is not the original.
      I have a SanDisk Ultra Plus 64 GB memory card purchased at Fnac and a Strontium Nitro 466x 32 GB purchased in New Zealand.
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    2. alicenz Posted messages 5 Status Member
       
      Just a little clarification: most of my damaged photos have their thumbnails correct, as if the photo was fine.
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    3. db89 Posted messages 110 Status Member 7
       
      Do you have the same issue with both cards?
      The problem comes either from transferring your memory card to your computer, or from writing on your card.
      To be sure:
      Take some photos with your device, and try to transfer them to your computer by copy-pasting. If the photo is grayed out, try transferring it again. If you get exactly the same result, it’s a writing issue from your card.
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    4. alicenz Posted messages 5 Status Member
       
      Hello db89.

      My issue comes from my memory card from New Zealand.
      I just took some photos with it and copied them to my computer.
      There’s no problem with the photos; none of them are damaged.

      I think my mistake was cutting and pasting my photos, so I couldn't transfer them again.
      The memory card seems to be working.

      Do you think my damaged photos can be recovered?

      Thanks for your help.

      Alice
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    5. alicenz Posted messages 5 Status Member
       
      I spoke too quickly. I only looked at my first photos. They are good, but the rest are once again grayed out or completely without an apparent thumbnail, and the file cannot be opened.
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