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Printer prints red instead of blue

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Eloise1107 Posted messages 4 Status Member -  
Jimpix Posted messages 12079 Registration date   Status Member Last intervention   -
Hello or Good evening,
Here is my problem:
My printer is printing pink / red instead of blue (I think) especially on photos and logos. I just changed all the ink cartridges and I'm using the "genuine" ones from my printer's brand.
It's an Epson XP-335.
Do you have any solutions?? Please
Thank you

1 answer

  1.
    Jimpix Posted messages 12079 Registration date   Status Member Last intervention   4 391
     
    Hello,

    Please clean the print head as explained in the user manual.
    11
    1. Eloise1107 Posted messages 4 Status Member
       
      I will try, thank you.
      0
    2. Eloise1107 Posted messages 4 Status Member
       
      I just did it and there is no change, thanks anyway.
      0
    3. Eloise1107 Posted messages 4 Status Member
       
      Miracle, it works, thank you very much.
      0
    4. Jimpix Posted messages 12079 Registration date   Status Member Last intervention   4 391
       
      :-)
      0