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White screen for gigaset 610

ANICECUPPA Posted messages 12 Status Member -  
baladur13 Posted messages 47321 Registration date   Status Moderator Last intervention   -
Hello,

The screen of a Gigaset 610 handset is white. It is impossible to reset it, read phone numbers, etc. I saw that I had already asked this question in 2013. I changed the handset because it was under warranty. Now it is no longer. Does anyone have a solution? It's not convenient to make calls "the old-fashioned way."
Thank you.

1 answer

  1.
    baladur13 Posted messages 47321 Registration date   Status Moderator Last intervention   14 387
     
    Hello,
    Reference 610 is incomplete.
    I suppose C610
    White screen = screen off or dead battery
    A long press on the "Hang Up" button activates or deactivates the display on the screen. (see instructions on page 23 (25 of the pdf below))

    Dead battery: they need to be replaced with rechargeable batteries
    Technology: Nickel-Metal Hydride (NiMH)
    Type: AAA (Micro, HR03)
    Voltage: 1.2 V
    Capacity: 550 - 1000 mA

    The instructions: http://gse.gigaset.com/fileadmin/legacy-assets/A31008-M2305-F101-1-2X19_fr_CH.pdf
    -- 
    It is very difficult to catch a black cat in a dark room.
                                  Especially when it isn't there...
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    1. ANICECUPPA Posted messages 12 Status Member
       
      Thank you for your response. Yes, indeed it's C 610
      I have already performed the long press technique and I get a black screen. I have also changed the batteries. And all of this was done before calling for help but with no result.
      There you go :(
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      1. baladur13 Posted messages 47321 Registration date   Status Moderator Last intervention   14 387 > ANICECUPPA Posted messages 12 Status Member
         
        If the new batteries are in line with what Gigaset claims and have a capacity of > 550mAh, I'm afraid it might be sick.... :-(
        No special shock?
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