"Document not saved" on Excel document

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Slivo Arcaleni -  
 Slivo Arcaleni -
Hello,

On a colleague's PC (Windows 7 64-bit, Office 2013), there’s a recurring issue that can be quite blocking.

With certain files, and randomly, he can't save. When he tries to save or save as, the file shows a loading bar at the bottom right and displays "Document not saved" in an error window. I suspected a network problem, but the network is fine; micro-cuts have never caused issues when saving a file, as long as they are resolved at the time of saving.

However, the problematic files are linked to an Oracle database. Could that be the cause? The files work with macros and links to Oracle, but for example, he showed me a file he couldn't save, he closed it, repeated the exact same manipulation, and this time it worked without a hitch.

If you have encountered similar problems, could you suggest a solution?

Thank you in advance,
Slivo

Configuration: Windows / Chrome 58.0.3029.110

2 réponses

Slivo Arcaleni
 
Well, after a few attempts to resolve the issue and a discussion, it turned out that the file was open by another user who was also running the update, which was causing this bug. My colleague locked his file as read-only and hasn’t had any issues since.
3