I can't reset my tablet.

Nini -  
jeannets Posted messages 28395 Registration date   Status Contributor Last intervention   -
Hello,
I can't find my tablet unlock pattern and when I click "forget pattern", it asks for my email and password, but I can't remember those either. So, I pressed the "reset" button, but it only turns the tablet off and on again and still asks for the pattern.
I would like to know if you know how to reset a tablet without having to enter the pattern, thank you sincerely.
P.S.: My tablet is a Polaroid.

Configuration: Windows / Chrome 58.0.3029.110

5 answers

  1. jeannets Posted messages 28395 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    Good evening,

    Your tablet didn't reset because you didn't perform the Reset operation correctly.

    Check the manual carefully; there's likely a specific way to do the reset that works.

    We can't guess the method.
    13
    1. Nini
       
      Yes, I know well, which notice?
      0