Retrieve flames on Snap

Solved
Marg2507 -  
 Jessie -
Hello,

I just lost 240 flames with my boyfriend after we snapped until 1am! I sent an email to the Snapchat team, but in the meantime, I would like to know if there is any way, any way at all, to recover those flames.
Thanks for your responses!

2 answers

  1. Jean-François Pillou Posted messages 18961 Registration date   Status Webmaster Last intervention   63 308
     
    The flames are called Snapstreak Mode. This mode is activated when two people exchange snaps for at least 3 consecutive days (at least one snap per day).

    Therefore, it only takes one day of break for the flames to disappear. The counter increases as the days go by.

    After almost 24 hours without interaction, an hourglass appears to indicate that the day is about to run out.

    There's no point in changing the clock on your phone, as the timestamp is managed on Snapchat's servers. The only way to get the flames back is to start exchanging snaps every day again...
    Jean-François Pillou

    Fondateur de CommentCaMarche.net

    194
    1. Cancan
       
      If it works, we need to wait a bit.
      0
    2. Kiki28
       
      Even after 24 hours without Snap, my flames stayed, why?
      0
    3. Jessie
       

      Does losing the flame with an hourglass necessarily require restoration for a single flame?

      0