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MMS

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luckylukee Posted messages 29 Status Member -  
luckylukee Posted messages 29 Status Member -
Hello,

Since the last update of my Samsung Galaxy S5 mini, I can no longer send or receive MMS.
Of course, I contacted my operator, who sent me a configuration message and we went through the steps together. That didn't work.
My operator asked me to try with another phone: that didn't work either.
The technical support sent me a new SIM card and we went through the same steps again, including the configuration message, etc.
It still doesn't work.
Can anyone help me or should I contact Samsung?
Thank you in advance.

3 answers

Answer 1 / 3
RomainJavourez Posted messages 299 Registration date   Status Member Last intervention   414
 
Hello.
Do you enable mobile data when sending and receiving MMS?
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luckylukee Posted messages 29 Status Member
 
Hello,
I finally managed to reconfigure and I can send MMS again.
Thank you and have a nice day.
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Answer 2 / 3
Ch_62 Posted messages 458 Status Member 43
 
Hi

If it was working before the update, it's very likely that the issue comes from there. Or maybe there are things that need to be reactivated!?

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If I had known, I wouldn't have come...!
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luckylukee Posted messages 29 Status Member
 
Hello,

Yes, the MMS settings need to be reactivated.

Thank you.
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Answer 3 / 3
RomainJavourez Posted messages 299 Registration date   Status Member Last intervention   414
 
You're welcome, have a good day to you too

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