Asus won't turn on (and the known technique isn't working)

Maxime78700 Posted messages 4 Status Membre -  
Sergio39 Posted messages 5315 Registration date   Status Contributeur Last intervention   -
Good evening everyone,
A few days ago, my Asus R511L laptop (which is a little over 2 years old) suddenly shut down while my iPhone was plugged into it. Since then, my laptop won't turn on. I saw on the forums the technique of unplugging the power supply and removing the battery, pressing the power button for 30 seconds, and then reconnecting the battery and power supply. However, my Asus doesn't have direct access to the battery, so I had to "disassemble" it to access and remove the battery. But this technique didn't work.
Do you have any solutions in mind that could help me? (because I really want to avoid sending it for repair)
I thank in advance all the people who take the time to read this post (I've tried to be as detailed as possible to be as precise as I can) and those who might have solutions for me.
Have a good evening.

5 réponses

Sergio39 Posted messages 5315 Registration date   Status Contributeur Last intervention   2 620
 
Good evening,
It doesn't turn on at all... nothing... not even a little noise...?

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Life is like a bicycle... you have to keep moving to avoid losing your balance... EINSTEIN.
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Maxime78700 Posted messages 4 Status Membre
 
No, nothing at all, more noise...
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Sergio39 Posted messages 5315 Registration date   Status Contributeur Last intervention   2 620
 
It's not a good sign at all because it indicates that the motherboard has a problem... a BIG problem!
In your case, since your PC is no longer under warranty and.. to recover your documents, follow this advice:
Dismantle the hard drive (since you know how to disassemble your PC)
Once you have the hard drive in hand, find someone (a friend/family member) who has a desktop PC... not a laptop!
Then, simply open the side of the desktop PC... unplug the optical drive and connect the hard drive in its place.
Restart the desktop PC... wait... even restart once.
Go to the explorer then to the hard drive (yours)
Connect an external drive > recover your data (copy/paste from your drive to the external drive).
Then, repeat the reverse process to put the desktop PC back in order.
That's it, that's all I can offer you.
Otherwise... later on... go see a technician for his opinion... mine is that the motherboard is dead.
Request a quote to find out where the fault lies (just that at first)... if the technician says it's the motherboard, ask for a second quote to find out how much the repair would cost.
Finally, given the price he will quote you, you will likely choose to buy a new PC.
There you go... sorry for you.
Best regards

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Life is like a bicycle.. you have to keep moving to maintain your balance ... EINSTEIN.
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Maxime78700 Posted messages 4 Status Membre
 
Wow, you really brought me down a bit because I was still holding out hope, but anyway, thank you very much for your quick response and your advice that I will follow.
Have a great evening!
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Sergio39 Posted messages 5315 Registration date   Status Contributeur Last intervention   2 620
 
Just like that, have you tried starting with the power supply + the battery at least... just in case.

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Life is like a bicycle... you have to keep moving to maintain your balance... EINSTEIN.
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Maxime78700 Posted messages 4 Status Membre
 
Yes yes, I tried all the solutions (just with the battery, just with the power supply, and with both).
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Sergio39 Posted messages 5315 Registration date   Status Contributeur Last intervention   2 620
 
Sorry to have told you so.. "brutally" but at least you know where you stand.
Honestly, if the PC shows NO signs of life with the power supply AND the battery connected, it can only be the motherboard.
I specify power supply and battery because it is unlikely that both would fail at the same time, so.. only the motherboard remains.
Please give me a quick update so I know if my diagnosis is correct. Thank you.

Life is like riding a bicycle.. you have to keep moving to maintain your balance... EINSTEIN.
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Sergio39 Posted messages 5315 Registration date   Status Contributeur Last intervention   2 620
 
Okay, still remember to back up your documents... and if the repairman wants to keep the PC, tell him no... then you retrieve your hard drive, buy a 2.5-inch empty enclosure, put your drive inside... format your drive and it'll always be a little extra.
See you soon.

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Life is like a bicycle... you have to keep moving to not lose your balance... EINSTEIN.
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