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Tab About:blank

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Ameliedu45 Posted messages 234 Registration date   Status Member Last intervention   -  
pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   -
Hello hello,

Yes, I know there are 36,000 topics already created on this subject, but I have never found the solution to the problem, despite trying a lot of things.

So, I have set google.fr as my homepage on Google Chrome, but when I open the browser, I have two tabs:
• about:blank
• google.fr

I have tried a lot of cleaning with Adwcleaner, ZHPCleaner, I uninstalled and then reinstalled Google Chrome, but nothing works, I always have that damned tab opening.

Do you have a REAL solution that works?

Thank you.

8 answers

  1.
    mtakaustral Posted messages 23 Status Member 2
     
    Hello,
    have you tried simply resetting the Google Chrome settings?
    0
    1. Ameliedu45 Posted messages 234 Registration date   Status Member Last intervention   87
       
      Yes, I did it, but nothing works.
      0
  2. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Hello,

    Run the Chrome Cleanup Tool

    Run Malwarebytes

    Do a reset

    Run JRT

    Run CCleaner
    Cleaning + registry

    Restart the PC each time.

    --
    scalpel
    0
    1. Ameliedu45 Posted messages 234 Registration date   Status Member Last intervention   87
       
      I will do that. Thank you.
      0
  3. mtakaustral Posted messages 23 Status Member 2
     
    Ameliedu45,

    when, for example, you use Chrome, is there not a message with the word DNS????
    0
    1. Ameliedu45 Posted messages 234 Registration date   Status Member Last intervention   87
       
      No.
      0
  4. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     

    Open Google Chrome
    Clear what you see in the URL bar and copy/paste this command
    chrome://settings
    then press enter

    On startup--► set of pages
    Remove everything you see then paste --► https://www.google.fr/

    Appearance
    Check--► Show Home button and Always show bookmarks bar
    New Tab page--► Change
    Make sure "Show New Tab page" is checked by default

    Search
    Manage search engines
    Keep Google and remove the others

    For cleanup, you can run Malwarebytes at the end since the scan is longer
    The others are quite quick
    --
    surgical
    0
  6. Ameliedu45 Posted messages 234 Registration date   Status Member Last intervention   87
     
    So, I did exactly what you told me @pistouri, and it resulted in absolutely no change. Still the about:blank tab.

    I'm despairing. Am I a rare case???
    0
  7. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Hello,

    Start Button
    In the search field, copy and paste this command

    %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions

    Delete everything you see

    Have you run a scan with Malwarebytes?
    The tutorial

    Continue with Roguekiller

    Restore your homepage (set of pages) and Google as the default search engine

    Show the Home button in appearance and click on it to see if Google is indeed your homepage

    --
    scalpel
    0
    1. Ameliedu45 Posted messages 234 Registration date   Status Member Last intervention   87
       
      I deleted %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions = no change

      Yes, I tested Malwarebytes = no change

      Roguekiller = no change

      The home button takes me to the new tab page, since that's what you told me to check previously.
      0
  8. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Try this operation

    Open Google Chrome
    Delete everything in the address bar (URL)
    Copy and paste this command

    chrome://settings

    Appearance
    Under Show Home button click on--► Edit
    Check the box --► open this page
    copy/paste --► https://www.google.fr/
    OK to finish
    Close and relaunch Google Chrome



    --
    pistouri
    0
    1. Ameliedu45 Posted messages 234 Registration date   Status Member Last intervention   87
       
      OK, so yes now when I press the home icon it correctly takes me to google.fr. But the issue with about:blank is still not resolved.
      0
  9. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Do you have about:blank on other browsers?
    This could indicate a virus, in that case, switch to the Virus/Security Forum for a FRST, a Helper will assist you

    You can uninstall Google Chrome using Revo
    Uninstallation + full scan
    Run Ccleaner or a disk cleanup
    Check for any remaining directories
    --► Start button, in the search field, copy/paste

    %LOCALAPPDATA%\Google

    Delete everything you see
    Close the window

    --► Start button, in the search field, copy/paste

    %temp%

    Select everything
    Delete all temporary files
    If some do not delete, close the window
    Restart the PC

    Then reinstall Google Chrome

    scalpel
    0