Badge printer setup issue "Datacard CD800"
ib02
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contrariness Posted messages 17903 Registration date Status Member Last intervention -
contrariness Posted messages 17903 Registration date Status Member Last intervention -
Hello,
I just got a Datacard CD800 printer. When it powers on, its LCD screen displays "Available CD800" and after a few seconds, it shows "Available D3.14.8-6". The problem is that in this mode, my badges do not print correctly with all my data (some areas are not printed). However, if I switch it to "Available CD800", everything prints perfectly. My main concern is how to maintain this configuration, so that it doesn't change if I need to do a batch print.
I just got a Datacard CD800 printer. When it powers on, its LCD screen displays "Available CD800" and after a few seconds, it shows "Available D3.14.8-6". The problem is that in this mode, my badges do not print correctly with all my data (some areas are not printed). However, if I switch it to "Available CD800", everything prints perfectly. My main concern is how to maintain this configuration, so that it doesn't change if I need to do a batch print.
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4 answers
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What does the user manual say?
At first glance, the indication D3.14.8-6 is the version of the printer's firmware
https://security.gallagher.com/assets/2732/Printer_Integrations.pdf
It should not affect the machine's operation, but the fact that it appears after a printout would suggest that the data the printer receives is not compliant. -
Yes, I noticed afterwards that it was the firmware version displayed on the LCD, but strangely when I set it to CD800, the printing works fine and all the data (photos, name, etc.) is printed! Is it possible to change the firmware and have a simple version (CD800)?
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Sorry, I would like to know if the resolution (300x300, 300x600 or other) in the Printer Preferences could be the cause of my problem?
