View original (French)

Red SFR, I have the notification that your plan will be reset on

neoplan Posted messages 391 Registration date   Status Member Last intervention   -  
 neoplan -
Hello,

I have the following notification on my consumption tracking: your plan will be reset on 21/1/2017. Why is that? Because all the mobile plans I have had until now reset at the end of the month. Thank you to whoever responds!

Configuration: Windows / Chrome 55.0.2883.87

4 answers

  1.
    jag72 Posted messages 14864 Registration date   Status Member Last intervention   2 790
     
    Hello,

    It's probably due to the billing date of the service.

    For example, for me, who had 100 MB of web used and was reset to 0 on January 6th.

    Otherwise, you have SFR support on Facebook for more information.

    Have a good evening.

    --
    I have a lot of admiration for liars.
    I struggle with it. H.F. THIÉFAINE
    2