Network issues?

Solved
ASO -  
 ASO -
Hello,
I'm trying to figure out how to set up my printer on my own. I'm being told:
W.F.P. key length: Inactive
subnet mask: 255.255.255.0
What should I do?
Thank you.

Configuration: Windows 7 / Firefox 50.0

1 réponse

jumulka Posted messages 12090 Registration date   Status Membre Last intervention   4 619
 
Hello,
more info please.
which printer? what configuration? what system are you trying to set up?
0
ASO
 
Forum Network - Network Problem? - Response from jumulka
Anne St-Onge
CommentCaMarche (***@***)
Canon PIXMA MX 532 printer.
I'm trying to get it to work wirelessly. The printer is "detected" by both the network and the computer.
I really don't know much about this. Someone told me that the: W.E.P. key length: Inactive
meant that something was wrong. subnet mask: 255.255.255.0 (if that means anything to you...)
0
jumulka Posted messages 12090 Registration date   Status Membre Last intervention   4 619
 
subnet mask (masque de sous-réseau) depends on the network it is connected to, usually locally it is indeed 255.255.255.0, there is nothing abnormal here.
Did you properly install the printer driver on the computer?
0
ASO > jumulka Posted messages 12090 Registration date   Status Membre Last intervention  
 
Yes, I installed the driver. While searching, I understood that the ''wireless'' LAN DRX
should be inactive (disabled), whereas it is active (enabled). The same goes for the IPV6. (according to the sheet I managed to print for the printer configuration)
In fact, I'm writing all this in ''parrot'' because I don't really know what all this
entails. I believe I have identified the problem, but I can't fix it.
Does all this gibberish help you help me??
Thank you for your time and assistance.
0
jumulka Posted messages 12090 Registration date   Status Membre Last intervention   4 619
 
If the installer detects the printer, you should normally be able to print?
Yes, you can (apparently you need to disable IPv6 and DRX on the printer)
https://support.usa.canon.com/kb/index?page=content&id=ART116513
0
ASO > jumulka Posted messages 12090 Registration date   Status Membre Last intervention  
 
Thank you jumulka. Everything is working. The link you directed me to contained the answer.
0