SOMIKON manufacturer

papt81 Posted messages 227 Status Member -  
papt81 Posted messages 227 Status Member -
Hello,
I have a big problem. Having acquired a SOMIKON MDV 2290 FULL dashboard camera with satellite, I find myself unable to make it work properly, let's say unable to make it work at all. I have sent it back to the supplier, to be precise PEARL DIFFUSION, twice now, and both times the camera comes back, supposedly functioning perfectly.
Is there anyone among the participants, one or more, who might own this type of equipment?
I must say that I have tried all possible combinations and the result is the same, NEGATIVE.
If any of you want the technical manual to get an idea, I can send it over.
Thanks for any help. (I am in the .........)

13 answers

  1. papt81 Posted messages 227 Status Member 6
     
    baladur13, good evening and thank you for responding. I didn't want to go into too much detail without knowing. yes, the manual is quite well made, but there are a few gaps. My problem is that I can't properly record a trip. According to the technical sheet, it is possible to perform a continuous recording of about 9 hours. My device only takes 1 minute to 1 minute and a half. Sometimes there are even gaps ranging from 3 to 10 minutes between each recording, and one must reset if an interruption is noticed. (Am I clear enough?) I sent the seller a detailed account of the trips made, with a topographic map of the routes taken, recording markers, and their numbers, at the end of October. They say it might be due to the heat-insulating windshield of my vehicle. So I made a circuit with the device outside, free from any casing. And well, the result is still just as negative.
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    1. baladur13 Posted messages 47306 Registration date   Status Moderator Last intervention   14 385
       
      Indeed, the specs state:
      Continuous recording: approx. 9.5 hours in Full HD on a 32GB MicroSDHC card (not included)

      Is your memory card indeed 32GB?
      As explained in the manual on page 17:
      The recording duration depends on the resolution.
      So, we can expect three times more than the 9 hours if we switch from full HD to 848x480.
      That said, this device records in a loop on a maximum file size of 512MB (just over 7 minutes), but once the max is reached, it overwrites the beginning.
      I don't really see how one can record continuously... unless one restarts every 7 minutes... unless if we manually trigger the recording???

      Moreover, if I understand correctly, there's a motion detector which, if active, depending on its sensitivity, triggers or stops the recording, which could explain your short recordings.

      For me, the 32GB memory card can theoretically record 9 hours in HD but in several episodes of 7 minutes.
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  2. papt81 Posted messages 227 Status Member 6
     
    I don't know, I need to go try it out on a small circuit, can it wait until tomorrow morning, since I have to go shopping, it will be an opportunity. To get back to our topic, I just watched a setup and the presentation of the shooting. It's exactly what I have done so far, in terms of manipulations. And it gives, in the presentation, the playback of a video with the instant appearance of the GPS map, but not on my end. (Correction)
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    1. baladur13 Posted messages 47306 Registration date   Status Moderator Last intervention   14 385
       
      While staying at home… if we start a recording, we should be able to see if the recording stops or not…

      For the GPS to work, it's better to record outdoors on a balcony or terrace.
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  3. baladur13 Posted messages 47306 Registration date   Status Moderator Last intervention   14 385
     
    Hello,
    Although I do not own this type of device, if you would like some help, it would be advisable to specify what difficulties you are encountering.

    The manual seems quite well done.
    --
    Very difficult to catch a black cat in a dark room.
    Especially when it’s not there...
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  4. papt81 Posted messages 227 Status Member 6
     
    baladur13, hello

    I indeed have a 32GB class 10 micro SD card. I just disabled motion detection and switched to a resolution of 848x480. As soon as the fog (so thick you could cut it, visibility under 100 m) clears, I will conduct some tests and keep you updated.
    Best regards.
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  5. papt81 Posted messages 227 Status Member 6
     
    baladur13, hello,

    Good to be back after a few tests. I have installed the resolution 848x480, disabled motion detection, activated recycling at 256 MB, which roughly corresponds to 10 minutes. The recording takes place in sequences of 10'. This morning I completed a route of 15 km. On the micro SD card, several sequences are recorded, and when I activate the next one, there is no interruption; the timeline is accurate to the second. So the fact that I disabled the motion detector makes it easier to use.
    However, a downside is the playback on "DV ROUTE PLAYER"; it's impossible to get a report on the card or read GPS traffic. I tried with maps and with Earth, but nothing works. Does it require a special program or software? The manual does not specify anything that could guide us. If you have any other ideas, I would welcome them.
    Thank you and best regards.
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    1. baladur13 Posted messages 47306 Registration date   Status Moderator Last intervention   14 385
       
      The installation of the DV Route player software from the CD went smoothly?
      Including QuickTime?

      Is your computer well connected to the internet during the visualization attempt?
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  6. papt81 Posted messages 227 Status Member 6
     
    Good evening, yes, everything is installed correctly, but I’m thinking about one thing, maybe it’s not important, but will having a thermal windscreen not cause a reception issue?
    When I launch DV ROUTE, the video displays without any problem, from end to end, and on the left box, there’s a map that is inert.
    Best regards.
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    1. papt81 Posted messages 227 Status Member 6
       
      I'm thinking about something; to avoid any doubt, I’ll try to send two screenshots, one of the instructions and the other of the software provided. There are differences, but since I'm worse than useless at computers, ??????
      Another thing, during the installation of the software as an administrator, a window asks me to register and that’s it, nothing else. Regarding QuickTime, when installing the software, a message tells me that a newer program is already installed. I don’t think I’ve forgotten anything?

      For the screenshots, I’ll open a new post.
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  7. papt81 Posted messages 227 Status Member 6
     




    I think this time it worked.
    Best regards
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    1. papt81 Posted messages 227 Status Member 6
       
      The first screenshot is from the PC

      The second one is from the manual
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    2. baladur13 Posted messages 47306 Registration date   Status Moderator Last intervention   14 385
       
      I think this time it's gone through
      You can't attach a photo to a comment (unless by trick) only in a reply.
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  8. baladur13 Posted messages 47306 Registration date   Status Moderator Last intervention   14 385
     
    The differences between the manual and the CD provided are nothing extraordinary.
    The manual is probably older than the software supplied.

    Similarly, the version of QuickTime provided on the CD being older than a version already existing on the PC is not unusual either.

    If DV route starts... it must be in place.

    However, the manual specifies on page 24
    To display a video correctly with GPS data, your computer must be connected to the Internet.

    Hence my question in the previous message: "Was the computer connected to the internet during the visualization attempt?"
    Because otherwise the GPS data is not transmitted to the part that manages the visualization of the map (which must, I suppose, be returned via the internet.)
    Very difficult to catch a black cat in a dark room.
                                     Especially when it's not there...
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  9. papt81 Posted messages 227 Status Member 6
     
    Affirmative, the PC is indeed connected, nothing appears in the satellite window. I will attach an overall view
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    1. papt81 Posted messages 227 Status Member 6
       
      Agauche the box that is empty and the connected PC.
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      1. baladur13 Posted messages 47306 Registration date   Status Moderator Last intervention   14 385 > papt81 Posted messages 227 Status Member
         
        OK... apparently no GPS data
        Are you sure you have a built-in GPS? On page 5 of the manual, there's a brief mention that says
        Built-in GPS (optional)
        ...
        The "optional" part intrigues me a bit.
        Another possibility is that the GPS has not been activated, see settings on page 16.
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  10. papt81 Posted messages 227 Status Member 6
     
    Hello baladur13, very good question. In the menu, GPS box, I have "GPS ACTIVE." Now, as for affirming that there is indeed GPS, that's another story ??????. But to rule out any doubt about the lack of signal reception, this morning I'm going to try the device with my granddaughter's vehicle. This vehicle is equipped with a standard windshield. I will keep you updated. One thing, I sent an email to the supplier, of which I am providing you with a copy:
    Dear Sir,

    Following your request and in the context of a malfunction reported within 14 days of receiving your package, we will be sending you a "Return Voucher" in the coming days.
    This form is in the form of a sticker that you will receive by mail (within 5 days) or by email (within 2 days). You just need to stick this sticker on the finished package and drop it off at the Post Office, with all shipping costs fully covered by us.
    Please return the product along with a copy of the invoice and a letter describing the malfunction, or the duly completed "repair voucher" form if applicable:
    https://www.pearl.fr/documents/formulaire_retour.pdf

    However, it's possible that you will receive the new item directly a few days after your request. In that case, no return will be necessary.

    Regards,

    If my latest tests still prove negative, I will return the device and request a refund. Because to illustrate the situation, "I paid for a Mercedes and I'm getting delivered a two-horse."

    Best regards and see you soon.
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    1. papt81 Posted messages 227 Status Member 6
       
      Is there a way or trick, aside from the classic reception, to control the presence of signals? I know it sounds like a stupid question, but well?
      Best regards
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      1. baladur13 Posted messages 47306 Registration date   Status Moderator Last intervention   14 385 > papt81 Posted messages 227 Status Member
         
        One thing makes me say that the GPS is in place because I don't see how speed would be detected in its absence. Your screenshot shows that this detection exists
        There are several videos with this device, but it's difficult to know about the GPS part.
        In this one (in German) https://www.youtube.com/watch?v=GACiaPoxee8 (it also shows the output on PC), you can see at 2:55 on the left side of the image a point with arcs that suggest "transmission" or "reception" of signals, which could indeed indicate the presence of GPS.
        The GPS outputs a different image than yours at the end of the video (6:20) where the map part works.
        Other videos
        https://www.google.fr/search?q=SOMIKON%20MDV%202290r#q=SOMIKON%20MDV%202290&tbm=vid
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  11. papt81 Posted messages 227 Status Member 6
     
    Back. Indeed, I should have paid attention to that. I just watched the tests you sent me (the links). I have absolutely none of that. In the first video, the guy covers a distance of 42 minutes, without restarting, without resetting. I have to go back to the map and restart the next sequence after 10 minutes. There is some sort of "thing" on page 17 of the manual, where a table indicates file sizes; I have none of that on my camera. In the recycling section, I see
    NO or 3 minutes, or 5 minutes, or 10 minutes.

    FULL HD FILE SIZE 848 X 480
    128 M 01:55 minutes 05:20 minutes
    256 M 03:50 minutes 10:40 minutes
    512 M 07:40 minutes 21:20 minutes

    I’m utterly lost.
    Best regards.
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    1. baladur13 Posted messages 47306 Registration date   Status Moderator Last intervention   14 385
       
      In recycling "no," what does it mean?
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  12. papt81 Posted messages 227 Status Member 6
     
    Affirmative, I've already carried out this kind of operation, I walked around my garden (1000 m2) and it yielded nothing. Earlier, I couldn't resist, I went for a little route of about ten km, and with the recycling set to zero, I have a recording of 29 ". And of course, no GPS. While over 10', I have 9 km of recording per sequence. It's still surprising.
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    1. baladur13 Posted messages 47306 Registration date   Status Moderator Last intervention   14 385
       
      I'm sorry... but not having this device... I unfortunately can't tell you more about it.
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  13. papt81 Posted messages 227 Status Member 6
     
    Thank you anyway, you have already helped me with the motion detector. But the supplier is sending me a return label for Colissimo and I will request a refund. The device does not comply with the descriptions in the technical data sheet.
    I wish you a good end of the week, and who knows, maybe see you later.
    Best regards.
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